Outlet Server - HRC Atlanta
Hard Rock Cafe · Atlanta, GA · 1 wk ago
ManagementPart-time
About the role
We are looking for a team member who will deliver exceptional guest experiences by taking orders, running food, handling payments, and creating memorable moments that turn guests into “Raving Fans.”
Responsibilities
- Take guests’ orders accurately and efficiently.
- Run food to tables in a timely manner.
- Handle cash and other forms of payment, including proficient use of a point-of-sale system.
- Check IDs for guests who appear to be under 30 years old to ensure responsible alcohol service.
- Demonstrate impeccable product knowledge and use proven suggestive-selling techniques.
- Answer guest questions accurately and politely, and satisfy all guest needs by regularly checking back throughout their experience.
- Maintain a clean and organized station, including pre-bussing tables and general table maintenance.
- Perform opening, closing, and side duties such as setting up/breaking down stations, refilling condiments, and cleaning ashtrays.
- Demonstrate knowledge of all table and station numbers.
- Direct guests to areas and restrooms as needed.
- Create memorable experiences and entertain guests to build loyalty.
Benefits
We offer a comprehensive benefits package that supports the health and well-being of our team members and their families, including health benefits, future planning, and work-life balance. Benefits may vary with employment status. For a full list of benefits, visit www.gotoworkhappy.com/benefits.