Outlet Host/Hostess - HRC Orlando

About the role

The Host is the initial contact with the guests, ensuring they start with a positive experience at the front door. Hosts greet, seat, and page guests while also serving as tour guides, communicators, entertainers, memorabilia curators, and musicians at heart.

Responsibilities

• Opening doors, where applicable
• Welcoming and thanking guests
• Answering questions accurately and politely
• Maintaining a clean and organized waiting area
• Answering the phone
• Directing guests to areas and restrooms
• Providing security for co-workers, guests, and celebrities
• Assisting servers, bussers, and managers
• Performing opening, closing, and side duties (cleaning glass, polishing brass, sweeping and vacuuming floors, wiping menus, restroom maintenance, etc.)
• Ensuring the complete satisfaction of every guest
• Creating memorable experiences and "Raving fans" through entertainment

Benefits

We offer a comprehensive benefits package that supports team members' health, well-being, and work-life balance. Benefits may vary with employment status. For a full list of benefits, visit our career site: www.gotoworkhappy.com/benefits.