Outlet Host/Hostess - High Limit Svc Bar

About the Role

Serves, welcomes and greets guests at restaurant, obtains information from guests and ushers guests to seats ensuring a positive guest experience.

Responsibilities

• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of /departmental policies and procedures.
• Greets guest at entrance to restaurant in a positive manner.
• Obtains basic information from guest such as name, number in party, and seating preferences.
• Ushers guests to seat location at a pace that is comfortable to the guests.
• Enters guest checks in the computer system, applies monies received and makes accurate change.
• Verifies room charges, processes credit card payments, batches "tip" slips for server gratuities.
• May enter individual menu items into the computer system depending on outlet assigned.
• Collects and forwards to General Cashier Supervisor on a daily basis all unused comps and coupons.
• Maintains current knowledge of rules, regulations, policies and procedures including pre-check and cashiering procedures.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent with a minimum of 6 months experience in high volume food service required, or the equivalent combination of education and experience.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Work Environment

• May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell.
• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The Casino environment is hectic, fast-paced and often crowded and noisy.
• May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.

Benefits

• Medical, Dental, Vision & Life Insurances
• 401K
• Paid time off
• Annual Bonus Opportunity

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