Outlet Host/Hostess
About the role
The Host is the initial contact with guests, responsible for starting them off with a positive experience at the front door. They greet, seat, and page guests, serve as a tour guide, communicator, entertainer, and memorabilia curator, and perform various duties including security, assisting servers, bussers, and managers.
Responsibilities
- Welcoming and thanking guests
- Answering questions accurately and politely
- Maintaining a clean and organized waiting area
- Answering the phone
- Directing guests to areas & restrooms
- Assisting servers, bussers, and managers
- Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.
- Assuring the complete satisfaction of each and every guest
- Creating memorable experiences
- Entertaining guests to create “Raving fans”
Requirements
- High School diploma or GED
- Experience remaining calm in a hectic, fast-paced environment
- Demonstrating a high level of organization, attention-to-detail, and a sense-of-urgency
- Displaying a positive and outwardly friendly attitude toward guests and co-workers
Skills
- Remaining calm in a hectic, fast-paced environment
- Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
- Displaying a positive and outwardly friendly attitude toward guests and co-workers
Benefits
Hard Rock offers a comprehensive benefits package that includes staying healthy, planning for the future, and maintaining a healthy work-life balance. Details can be found on the career site: www.gotoworkhappy.com/benefits.
Pay
Pay varies based on employment status.
Schedule
Schedule varies based on employment status.
Qualifications
- High School diploma or GED
Skills
- Remaining calm in a hectic, fast-paced environment
- Demonstrating a high level of organization, attention-to-detail, and a sense-of-urgency
- Displaying a positive and outwardly friendly attitude toward guests and co-workers
Benefits
Hard Rock offers a comprehensive benefits package that includes staying healthy, planning for the future, and maintaining a healthy work-life balance. Details can be found on the career site: www.gotoworkhappy.com/benefits.
Pay
Pay varies based on employment status.
Schedule
Schedule varies based on employment status.
Qualifications
- High School diploma or GED
Skills
- Remaining calm in a hectic, fast-paced environment
- Demonstrating a high level of organization, attention-to-detail, and a sense-of-urgency
- Displaying a positive and outwardly friendly attitude toward guests and co-workers
Benefits
Hard Rock offers a comprehensive benefits package that includes staying healthy, planning for the future, and maintaining a healthy work-life balance. Details can be found on the career site: www.gotoworkhappy.com/benefits.
Pay
Pay varies based on employment status.
Schedule
Schedule varies based on employment status.
Qualifications
- High School diploma or GED
Skills
- Remaining calm in a hectic, fast-paced environment
- Demonstrating a high level of organization, attention-to-detail, and a sense-of-urgency
- Displaying a positive and outwardly friendly attitude toward guests and co-workers
Benefits
Hard Rock offers a comprehensive benefits package that includes staying healthy, planning for the future, and maintaining a healthy work-life balance. Details can be found on the career site: www.gotoworkhappy.com/benefits.
Pay
Pay varies based on employment status.
Schedule
Schedule varies based on employment status.
Qualifications
- High School diploma or GED
Skills
- Remaining calm in a hectic, fast-paced environment
- Demonstrating a high level of organization, attention-to-detail, and a sense-of-urgency
- Displaying a positive and outwardly friendly attitude toward guests and co-workers
Benefits
Hard Rock offers a comprehensive benefits package that includes staying healthy, planning for the future, and maintaining a healthy work-life balance. Details can be found on the career site: www.gotoworkhappy.com/benefits.
Pay
Pay varies based on employment status.
Schedule
Schedule varies based on employment status.
Qualifications
- High School diploma or GED
Skills
- Remaining calm in a hectic, fast-paced environment
- Demonstrating a high level of organization, attention-to-detail, and a sense-of-urgency
- Displaying a positive and outwardly friendly attitude toward guests and co-workers
Benefits
Hard Rock offers a comprehensive benefits package that includes staying healthy, planning for the future, and maintaining a healthy work-life balance. Details can be found on the career site: www.gotoworkhappy.com/benefits.
Pay
Pay varies based on employment status.
Schedule
Schedule varies based on employment status.
Qualifications
- High School diploma or GED
Skills
- Remaining calm in a hectic, fast-paced environment
- Demonstrating a high level of organization, attention-to-detail, and a sense-of-urgency
- Displaying a positive and outwardly friendly attitude toward guests and co-workers
Benefits
Hard Rock offers a comprehensive benefits package that includes staying healthy, planning for the future, and maintaining a healthy work-life balance. Details can be found on the career site: www.gotoworkhappy.com/benefits.
Pay
Pay varies based on employment status.
Schedule
Schedule varies based on employment status.
Qualifications
- High School diploma or GED
Skills
- Remaining calm in a hectic, fast-paced environment
- Demonstrating a high level of organization, attention-to-detail, and a sense-of-urgency
- Displaying a positive and outwardly friendly attitude toward guests and co-workers
Benefits
Hard Rock offers a comprehensive benefits package that includes staying healthy, planning for the future, and maintaining a healthy work-life balance. Details can be found on the career site: www.gotoworkhappy.com/benefits.
Pay
Pay varies based on employment status.
Schedule
Schedule varies based on employment status.
Qualifications
- High School diploma or GED
Skills
- Remaining calm in a hectic, fast-paced environment
- Demonstrating a high level of organization, attention-to-detail, and a sense-of-urgency
- Displaying a positive and outwardly friendly attitude toward guests and co-workers
Benefits
Hard Rock offers a comprehensive benefits package that includes staying healthy, planning for the future, and maintaining a healthy work-life balance. Details can be found on the career site: www.gotoworkhappy.com/benefits.
Pay
Pay varies based on employment status.
Schedule
Schedule varies based on employment status.
Qualifications
- High School diploma or GED
Skills
- Remaining calm in a hectic, fast-paced environment
- Demonstrating a high level of organization, attention-to-detail, and a sense-of-urgency
- Displaying a positive and outwardly friendly attitude toward guests and co-workers
Benefits
Hard Rock offers a comprehensive benefits package that includes staying healthy, planning for the future, and maintaining a healthy work-life balance. Details can be found on the career site: www.gotoworkhappy.com/benefits.
Pay
Pay varies based on employment status.
Schedule
Schedule varies based on employment status.
Qualifications
- High School diploma or GED
Skills
- Remaining calm in a hectic, fast-paced environment
- Demonstrating a high level of organization, attention-to-detail, and a sense-of-urgency
- Displaying a positive and outwardly friendly attitude toward guests and co-workers
Benefits
Hard Rock offers a comprehensive benefits package that includes staying healthy, planning for the future, and maintaining a healthy work-life balance. Details can be found on the career site: www.gotoworkhappy.com/benefits.
Pay
Pay varies based on employment status.
Schedule
Schedule varies based on employment status.
Qualifications
- High School diploma or GED