Outlet Bartender

About the role

As a Bartender for the Grand Geneva Resort & Spa, you will execute beverage service and all the components involved at the highest level in a prestigious, full‑service, AAA Four Diamond resort.

Grand Geneva in Lake Geneva is a 1,300‑acre, AAA Four Diamond resort featuring 746 guest accommodations, a WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and nine unique food and beverage outlets.

Responsibilities

• Fully understand the drink menu, wine list, ingredients, and preparation.
• Responsible for the complete service at the bar and lounge.
• Maintain a constant flow of soiled dishes to the kitchen and clean supplies to the dining room.
• Meticulously clean and reset the bar and lounge during and after meals.
• Use the POS efficiently and manage bar inventory.
• Proficiently multitask and manage designated stations.
• Comply with opening and closing duties as well as running side‑work necessities.
• Directly and consistently communicate with the culinary and management team.
• Process guests’ checks and submit closing paperwork in a timely manner.
• Listen to and resolve customer complaints regarding service, product, and personnel.
• Effectively delegate service responsibilities to assisting staff such as bussers.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent; must be at least 18 to serve alcohol.
• Minimum one year of bartending experience in fine dining; extensive knowledge of wine, spirits, and beer required.
• Ability to obtain necessary licenses; bartending certificate required.
• Basic math skills for cash register operations and understanding portion sizes.
• Proficient in English for guest communication and order taking; basic writing skills for requisitions and balance sheets.
• Must lift trays up to 35 lb and stand for extended periods.

Schedule

Flexible schedule required, including availability on Fridays and Saturdays.

Benefits

• Free, well‑balanced meal every shift.
• Discounted gym membership.
• Room discounts at Marcus Hotels & Resorts.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• “Two for one” movie theater coupons at Marcus Theatres.
• Opportunity to grow your career and transfer between properties.
• Early wage access.
• Paid time off.
• Flexible scheduling.
• Medical, dental, and vision insurance (offered after 30 days of employment).
• Company‑paid life insurance.
• Employee assistance program.
• 401(k) with employer match.
• Additional perks.