Bartender

About the role

To serve beverages and/or food to guests in a friendly, courteous, and timely manner, ensuring guest satisfaction. Additionally, to prepare beverages for other servers, act as a cashier for the lounge, and take room service orders.

Responsibilities

• Greet guests courteously and promote/document drink orders.
• Mix, garnish, and present drinks using standard recipes while practicing portion control.
• Maintain proper bar setup daily, including requisitioning and stocking beer, wine, spirits, paper products, straws, stirrers, condiments, and produce based on daily projections.
• Maintain stock, cut, and store fresh fruit, vegetable garnishes, juices, and other perishables to ensure product quality.
• Handle cash transactions, make change, verify charges, record transactions, and balance moneys.
• Secure and lock up beverages, food, and equipment; deposit cash drops and secure the bank.
• Answer the bar phone within three rings and take room service orders courteously and accurately.
• Input orders into the register, create guest checks, and maintain accountability for all beverages served.
• Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.
• Adhere to all company policies, safety, and security procedures, including fire prevention and emergency protocols.
• Report unsafe conditions, accidents, injuries, or property damage to supervisors.
• Assist other beverage personnel as needed.
• Perform related duties as requested by supervisors or managers.

Requirements

• Knowledge of all state, federal, and corporate liquor regulations, including serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card.
• Basic knowledge of food and beverage preparation and service of alcoholic beverages.
• Basic mathematical skills for operating a cash register, making change, totaling guest checks, counting banks, and understanding portion sizes.
• Basic English language writing skills for completing requisitions and vouchers.
• Sufficient manual dexterity to handle knives, glassware, bottles, ice, and mix drinks, as well as reach overhead for stock.
• Ability to comprehend and apply written product labeling instructions safely.
• Ability to remember, recite, and promote menu items.
• Ability to operate beverage equipment, such as a coffee maker.

Physical Demands

• Ability to transport up to 30 lbs. through crowded areas continuously during the shift.
• Constant standing and walking required.
• Frequent twisting, bending, stooping, reaching, talking, hearing, seeing, and smiling.

Qualifications

• Basic knowledge of the English language to understand guest inquiries and communicate instructions.