OUTLET BARISTA

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us.

Benefits

We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future, and maintain a healthy work-life balance. Benefits may vary with employment status.

• Medical, Dental, Vision & Life Insurances
• 401K
• Paid time off
• Annual Bonus Opportunity
• Additional benefits (see full list at www.gotoworkhappy.com/benefits)

About the Role

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida and features high-stakes table games along with thousands of the hottest slot machines. Owned and operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond-rated hotel, including seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon, and VIP services.

Commitment to Service

We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement; it’s a commitment to each and every one of our current and future Guests. Our staff ensures every guest receives the rock star treatment, and we roll out the red carpet for our employees with competitive benefits and a great work environment.

Appearance Guidelines

How we look and appear to each guest provides an important impression of our Company. Non-permitted guidelines include:

• Unnatural hair color
• Visibly explicit or offensive tattoos
• Facial tattoos
• Ear piercings that alter the shape and/or size of the ear
• Any visible body or facial piercings other than two (2) piercings per ear
• Facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip

Please note this list is not all-inclusive, and exceptions to these rules may apply for certain departments.

Responsibilities

• Offers customer demonstrations and samples using brewing equipment
• Promotes positive customer relations; effectively explains menu items and handles guest complaints
• Prepares and serves beverages in accordance with established standards set by restaurant management
• Ensures that production and storage areas are maintained in accordance with city and state health department codes
• Promotes positive public/employee relations at all times
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• Other duties as assigned

Requirements

• Minimum six (6) months of related experience
• Able to work a varied work schedule to include nights, weekends, and holidays
• Must be computer literate
• Ability to read and understand all Seminole Tribe of Florida policies and procedures
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities
• Must be able to complete standard Seminole Tribe of Florida forms and reports
• Excellent written and verbal communication skills
• Flexible and adaptable to change
• Team-oriented and enjoys working with and assisting people
• Able to exercise judgment on an independent basis
• Articulate with a professional appearance and demeanor

Work Environment

Duties and responsibilities are typically performed in a restaurant in a fast-paced environment, with constant exposure to the general public and excessive noise. There may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, secondhand smoke and excessive noise.

• Must be able to work at a fast pace and in stressful situations
• Frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk, or hear, and taste or smell
• Must frequently lift and/or move up to 20 pounds
• Specific vision abilities required include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting, and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.