Outgoing Quality Control (OQC) Supervisor

Job Summary

Reports to: Customer Quality Manager

Essential Duties And Responsibilities

• Manage a team of Outgoing Quality Control Inspectors who will conduct thorough product-level and packaging-level outgoing inspections to ensure accuracy, completeness and compliance with order specifications.
• Perform statistical analysis of solar panel electrical parameters (power, current, voltage, fill factor, etc.) to ensure compliance with tolerance requirements stated in customer agreements and product data sheets.
• Execute and manage quarantined solar products and drive timely disposition for such units.
• Conduct thorough unpacking and sampling of products after they have been stored to ensure that items remain in optimal condition and match expected quality standards.
• Gather and organize comprehensive shipment data which could include product details, quantities, shipment data, performance data, tracking numbers, etc.
• Maintain detailed records of inspection data with categorization of defects, non-conformances and corrective actions taken; drive reduction of OQC defect through root cause analysis and systematic problem solving.
• Track key quality metrics, analyze patterns and trends and identify opportunities in product quality and packaging/pallet/shipment-related quality issues.
• Develop and execute training program for quality inspectors to increase accuracy in product defect code identification and other quality assurance-related skills.

Minimum Qualifications

• Bachelor’s Degree in Engineering or Science with 5+ years manufacturing experience in one or more of the following industries: solar, electronics, semiconductor or automotive.
• Minimum 3+ years’ experience in a Quality Leadership function preferred.
• Intensive experience in statistical process control and analysis using statistical software (e.g., JMP and Minitab).
• Adept in quality improvement projects focused on packaging, pallet technology, warehouse and shipment-related damages on products, etc.
• Experienced in systematic problem-solving via 8D Process, Six Sigma or other root cause analysis methods.
• Experienced in Process Flow Diagrams, Control Charts and Design/Process Failure Mode and Effects Analysis (D/PMEA).
• Has undergone specialized training in customer quality management, equipping them with the skills to ensure high standards of customer satisfaction and product quality.
• Strong communication skills to clearly convey information, engage with stakeholders, and adapt messaging to suit different audiences.
• Familiar with Enterprise or Material Resource Planning (E/MRP) or other similar databases.

Preferred Qualifications

• Master’s degree in engineering or science (Chemistry and Physics).
• Experience in high-volume data management and reporting platforms (PowerBI, Tableau, etc.).
• Adept in reading product design/drawings, bill of materials and material specifications.

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