Outdoor Power Equipment Product Training Specialist

Duties/Responsibilities

• Create comprehensive training programs that highlight product applications, features, benefits, and technical aspects of the complete ECHO/Shindaiwa product line including competitive comparisons.
• Deliver training to ECHO employees, distributors, dealers, and end users.
• Support planning and execution of the annual North and South American Service Managers Conference.
• Provide distributors with the materials and programs needed to effectively train the dealer network.
• Collaborate with YBK/ECHO engineering teams and external product engineering groups to stay informed on new product technologies and incorporate this knowledge into training content.
• Develop new product training programs focused on applications, features, benefits, and technical details.
• Create and deliver training for National End‑User Accounts and commercial landscapers, emphasizing product application, safety, and commercial maintenance.
• Build, implement, and maintain online training content for the ECHO Academy.
• Maintain a library of training resources such as videos, PowerPoints, and other reference materials for company-wide use.
• Work with ECHO’s Video Developer Specialist to create training videos that enhance learning.
• Develop safety training videos using content from Technical Publications safety manuals.
• Research and implement new training methods, including animation, web-based learning, hands-on sessions, and learning management tools.
• Participate in a collaborative team environment and both provide and receive constructive feedback.

Qualifications

• Minimum of 5 years in a service, engineering, or training environment.
• Strong technical knowledge of handheld, air-cooled 2-stroke engines or DC electric motors required.
• Excellent technical problem-solving abilities and a positive attitude.
• Strong verbal communication and presentation skills across all organizational levels.
• Proficiency in Windows and PowerPoint required.
• Photography or video editing skills are a significant plus.
• Teaching or training experience is strongly preferred.
• Bilingual (Spanish) skills are a plus.
• Experience with Articulate 360 is a plus.

Benefits

• 11 paid holidays
• Extremely affordable medical, dental, and vision insurance
• Paid time off
• Yearly bonus potential
• 5% 401K match
• Tuition reimbursement

Pay

The salary range for this position is $70,000-$75,000 based on experience and qualifications.

Schedule

This is a hybrid position that will offer the flexibility of working from home and on-site at our Lake Zurich facility.

Travel

Up to 25%

Job Experience/Skills

• Minimum of 5 years in a service, engineering, or training environment.
• Strong technical knowledge of handheld, air-cooled 2-stroke engines or DC electric motors required.
• Excellent technical problem-solving abilities and a positive attitude.
• Strong verbal communication and presentation skills across all organizational levels.
• Proficiency in Windows and PowerPoint required.
• Photography or video editing skills are a significant plus.
• Teaching or training experience is strongly preferred.
• Bilingual (Spanish) skills are a plus.
• Experience with Articulate 360 is a plus.