Outdoor Lighting Sales & Operations Manager

Responsibilities

• Meet with customers at their homes and businesses to assess properties and design outdoor lighting projects
• Prepare and present proposals for landscape, architectural, permanent, and holiday lighting systems
• Respond to inbound customer inquiries and follow up on sales opportunities
• Maintain customer relationships through phone, email, and text communication
• Schedule installations, service appointments, and technician routes
• Manage customer work orders, invoicing, and billing
• Order and track inventory and project materials
• Cookordinate and support field technicians to ensure projects are completed successfully
• Assist with hiring, training, and developing team members
• Monitor business performance and operational metrics
• Participate in local networking, marketing, and community events as needed

Qualifications

• Experience in operations management, preferably in a home service business
• Sales and customer service experience preferred
• Strong communication and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience using CRM, scheduling, or business management software
• Comfortable working with business metrics and financial reports
• Positive attitude and strong problem-solving skills
• Valid driver's license

Schedule

Full-time
Monday–Friday, generally 8:00 AM – 5:00 PM
Some evening sales appointments and service requests as needed
Occasional weekend work during peak seasons

Compensation & Benefits

• Competitive base salary
• Performance-based bonus opportunities
• Paid time off
• Professional development and growth opportunities