Outbound Supervisor

About the role

The Warehouse Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems.

Responsibilities

• Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
• Effectively keeps senior management and client representatives informed of critical issues that affect the operations.
• Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
• Manages operations to meet prescribed productivity and service goals.
• Complies with terms outlined in the site's operating agreement with the client.
• Implements and reports on-going cost savings measures.
• Provides ideas and suggestions for more efficient operations.
• Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction.
• Supports adherence to Standard Operating Procedures (SOPs).
• Supports and trains team members with adherence to SOPs (corporate and client).

Requirements

Essential Duties And Responsibilities:

• Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
• Effectively keeps senior management and client representatives informed of critical issues that affect the operations.
• Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
• Manages operations to meet prescribed productivity and service goals.
• Complies with terms outlined in the site's operating agreement with the client.
• Implements and reports on-going cost savings measures.
• Provides ideas and suggestions for more efficient operations.
• Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction.
• Supports adherence to Standard Operating Procedures (SOPs).
• Supports and trains team members with adherence to SOPs (corporate and client).

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of supervisory experience in a warehouse or similar environment.
• Experience in managing a team of warehouse workers.
• Knowledge of warehouse operations, including inventory management, order fulfillment, and material handling.
• Ability to manage multiple tasks and prioritize effectively.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.

Skills

• Warehouse management and operations.
• Supervisory and leadership skills.
• Customer service and problem-solving abilities.
• Time management and organizational skills.
• Ability to work in a fast-paced, dynamic environment.

Benefits

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future.

Pay

The expected base pay is: $67,500 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. This position is eligible for a performance-based bonus program.

Schedule

Full-time position.