Outbound Lead I

About the role

This role is onsite 5 days a week in Tampa, FL.

Environment

• Dry Department: Handles dry goods in an ambient temperature environment.
• Fresh Department: Handles fresh produce and requires working in a 35°F / 2°C environment for extended periods.
• Frozen Department: Handles frozen goods and requires working in a -5°F / -20°C environment for extended periods.

Responsibilities

• Lead daily outbound operations including picking, packing, staging, loading, and dispatch preparation to ensure timely and accurate order fulfillment.
• Cook up workflow and labor allocation to meet cutoff times, route schedules, and throughput targets.
• Monitor and analyze key performance metrics such as units per hour (UPH), order accuracy, and on-time dispatch to drive productivity.
• Identify performance gaps and provide real-time coaching and feedback to associates to improve efficiency and quality.
• Ensure accurate order consolidation and staging by route, carrier, and temperature zone (Frozen, Fresh, Ambient).
• Enforce food safety standards, including proper product handling, segregation, and FIFO/FEFO compliance.
• Conduct outbound quality checks to verify order completeness, label accuracy, packaging integrity, and staging accuracy.
• Investigate discrepancies such as mis-picks or damaged products and support root cause analysis and corrective actions.
• Promote and enforce a safety-first culture by monitoring safe behaviors, reporting hazards, and supporting safety audits.
• Serve as the first point of contact on the floor, providing hands-on support, task direction, and issue resolution for associates.
• Support onboarding and training of new hires while reinforcing attendance, break compliance, and company policies.
• Utilize WMS systems and operational dashboards to track progress, validate transactions, and communicate inventory or fulfillment issues.

Qualifications

• Minimum 1 year of Leadership in a Warehouse Environment.
• Excellent organization and time management skills.
• Ability to work effectively in a fast-paced environment, with flexibility to adapt to operational demands.
• Strong and efficient communication skills with team members.
• Warehouse Management System Experience.

Benefits

• Comprehensive health insurance package, including medical, dental, and vision. PPO/HMO packages
• 401k, 4% company match
• Vacation, sick and holiday time off
• Monthly Weee! Points credits

Pay

The pay rate range for this full-time position is $21 per hour. This role may be eligible to discretionary bonus, incentives and benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations.

Schedule

Work Schedule: Late evening shift starting at 4pm to end of shift. Able to work in a flexible schedule, including weekends.