Outbound Lead Generation Associate

About the role

The Lead Generation, Outbound will generate new sales opportunities and add qualified leads/appointments, pass on to other sales agents who will convert them into new customers. The role involves direct and persistent customer contact via telephone, prospect contact, social media, email and other methods as directed.

Responsibilities

• Responsible for business first contact to develop new relationships.
• Sell/Up-sell key brands within the Konica Minolta product and services portfolio to existing customer base and prospects.
• Keep customers informed on promotional offerings as well as new items.
• Generate new prospects and potential leads through prospecting.
• Understand the metrics for measuring success and maintain activity levels to achieve goals.
• Adhere to all current sales methods and processes.
• Capture, maintain, and distribute accurate and relevant new customer information in a timely manner.
• Maintain current knowledge of Konica Minolta Business Solution’s products, solutions, customers, and competitors.
• Maintain database of contacts as well as accurate records of calls placed and call results.
• Enrich contacts and personas in CRM through research and contact with prospects.
• Cleanse and respond to incoming leads and contacts from marketing campaigns.
• Communicate regularly to Manager on activities and progress.
• Manage and maintain campaigns and target lists in Salesforce.
• Act as the first touch for any prospective clients.
• Meet a quota of at least 12 qualified & validated client attended appointments per month.
• Generate qualified appointments through outbound prospecting into targeted organizations.
• Nurture leads in the pipeline to effectively coordinate handoffs between the account executives and prospects.

Qualifications

• College degree preferred, high school diploma required.
• Excellent time management and organization skills.
• Adaptability and the ability to work well under pressure.
• Active listening skills.
• Self-motivation.
• Detail-oriented, requires a high level of accuracy.
• Excellent verbal and written skills, including good telephone etiquette.
• Strong organizational, multi-tasking, prioritizing, time management and follow-up skills.
• Ability to work independently.
• Motivated and dependable with a strong work ethic.
• Ability to work overtime when needed.
• Strong team player.

About Konica Minolta

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.