Outbound Clerical Associate

There’s a place for you at Capital Electric. A career here is more than a job—you’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Capital Electric offers electrical products and services to contractors across Maryland, Virginia, Pennsylvania, West Virginia, North Carolina, South Carolina, and Georgia. As part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates globally, we provide a supportive culture, great benefits, and exciting opportunities to grow your career.

About the role

This position supports transportation and warehouse operations through accurate documentation, system entry, communication, and follow-up. You will work closely with drivers, sales, purchasing, and warehouse personnel to support dispatch needs, outbound delivery communication, manifest management, fleet coordination, and service to our branches and customers.

Responsibilities

• Perform dispatch duties, including sales ETA requests and driver call-in escalations.
• Support communication related to outbound deliveries.
• Scan, maintain, and close manifests daily.
• Track daily stops, hours, and miles.
• Report daily time commitment metrics.
• Assist with Innovo routing as needed.
• Track returns, maintain returned stop logs, notify sales, and provide daily updates.
• Coordinate fleet service with Ryder and Penske.
• Report IFTA mileage and monitor fleet mileage usage.
• Monitor Geotab for maintenance needs and HOS compliance.
• Perform other duties as assigned by Transportation leadership.

Qualifications

• Proficient in Microsoft Office, with working knowledge of Excel.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced warehouse environment.
• Effective written and verbal communication skills.
• Experience with routing systems or ERP platforms preferred.
• Prior warehouse administrative or transportation experience preferred.
• MHE experience preferred, or ability to become MHE certified.

Pay

Pay range: $22 – $27 per hour.

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We’re proud to be a military-friendly company, and our employee resource groups (ERGs) help you make connections and feel supported.