Clerical Associate

Qualifications

• Education: Preferred: High School Diploma or equivalent
• Experience: Preferred: Clerical experience
• Skills/Knowledge: Required - Read, write, and communicate effectively in English with patients, visitors, and fellow members of the hospital team. Preferred - Familiarity with alphabetical filing systems, familiarity with office equipment

Other Job Requirements

• On-call Requirement: N/A
• Schedule Requirements: Based on business needs
• Travel Requirements: Work location may vary based on business needs

Reporting Relationships

• Reporting structure depends on the size and organizational structure of the practice.
• WMA Woburn – Practice Operations Manager
• WMA Wilmington – Practice Supervisor
• Does not supervise others.

Promises

• Promoting Teamwork
• Respect
• Ownership
• Maintaining a Positive Attitude
• Initiative
• Safety and Quality
• Empathy

Job Description

Performs a variety of clerical duties as outlined by clear guidance and policies and procedures, which may include functions such as:

• Referencing data from a database or computer system and documenting and/or communicating as appropriate
• Collecting specific information from patients and others
• Sorting and distributing mail
• Sorting and filing records and files
• Scanning and faxing documents
• Coping and collating materials
• Pulling records and files
• Inputting specific data in limited fields
• Cleaning out and organizing storage areas and filing cabinets
• Packing files and documenting contents for long term storage
• Providing back up phone coverage, answering the phone in a polite and courteous manner, directing calls as appropriate and answering basic, repetitive questions

Pay Range

$18.00 – $24.30