OUTBOUND CALL CENTER AGENT — LANDMARK AUTOMOTIVE DEALERSHIP GROUP

About the role

We are looking for a friendly, professional, and highly self-motivated Outbound Call Center Agent to join our dealership customer care team. In this role, you’ll be making effective outbound calls in huge numbers to potential sales customers to schedule appointments, answering questions, and ensuring every caller receives an exceptional experience.

Key Responsibilities

• Makes outbound calls in volume to sales leads and successfully create appointments that show.
• Follows up with past customers and internet inquiries
• Updates customer information in our CRM system
• Confirms appointments and follows up on missed appointments

Qualifications and Requirements

• Excellent communication and customer service skills
• Strong phone etiquette and a positive attitude
• Ability to multitask and work in a fast-paced environment

What We Offer

• Competitive pay with performance bonuses
• Opportunities for growth within the dealership
• Paid training
• Supportive team environment
• Full Company benefits-Major medical, health, dental, vision and matching 401k plan