Our Place, Family Home - Swing Shift variable Support Staff
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to include sections only when posting has real specific content. So we can have sections: About the organization (maybe "About VOA Northern California & Northern Nevada")? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we can adapt: Use those headings if content matches. The posting includes mission, program location, responsibilities (objectives/activities), education/experience (requirements/qualifications), specific skills (skills), physical requirements (maybe part of requirements), benefits, pay, schedule.
We should not create empty sections. So we will include sections: About the organization? Not in list but we could use "About the role" maybe not appropriate. Better to use headings that match content: "About VOA Northern California & Northern Nevada" is not in prescribed list but instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., meaning those are examples, but we should prefer those headings. Probably we should stick to those headings where applicable. Let's map:
- About the role: could include WHO WE ARE, OUR MISSION, PROGRAM AND LOCATION? Might be too broad. But we can put a brief description under About the role.
- Responsibilities: OBJECTIVES/ACTIVITIES (duties).
- Requirements: EDUCATION AND EXPERIENCE.
- Qualifications: maybe not separate; could combine with Requirements.
- Skills: SPECIFIC SKILLS REQUIRED.
- Benefits: benefits package.
- Pay: USD $19.12 - USD $19.12 /Hr.
- Schedule: Swing Shift Support Staff position, 200 PM - 1030 PM, (Wednesday thru Sunday).
We should not repeat job title as heading. So no heading for "Swing Shift Support Staff". Good.
We need to preserve all substantive information. Must not invent or summarize away detail. Must not include boilerplate like EEO etc. There's none.
We need to remove duplicated lines: there are some repeated duties (e.g., "Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines." appears twice). We should keep only once? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove duplicated lines. So we should deduplicate repeated sentences/phrases. We'll need to check for duplicates and keep one instance.
Let's extract content sections.
First, WHO WE ARE paragraph: "We are more than a nonprofit organization. We are a ministry of service that includes nearly 600 paid professional employees dedicated to helping those we serve. We provide compassionate care today for flourishing communities tomorrow. Founded locally in 1911, VOA Northern California & Northern Nevada is one of the largest providers of social services in the region, delivering a broad range of community-based services that transform lives while meeting immediate needs of families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night."
OUR MISSION: "VOA puts faith into action by providing compassionate human services to empower individuals and strengthen communities. VOA aspires to create a world in which every person lives a life of emotional, physical, and spiritual well-being, filled with hope across Northern California & Northern Nevada."
PROGRAM AND LOCATION: "VOA-NCNN, a Certified Great Place to Work, is recruiting for a Swing Shift Support Staff position, 200 PM - 1030 PM, (Wednesday thru Sunday) at Our Place, Family Home. Our Place is a housing focused shelter designed to create a safe and stable environment for women and families who are experiencing homelessness. Our Place connects our guests with services and places them into permanent housing. Located on a 20-acre campus, this emergency shelter operates several homes, a welcome/intake center, dining hall, and a clothing boutique for 138 women, 38 families and 20 senior women and their animal companions. During the winter, Our Place also provides emergency housing for an additional 25 women. These are full-time positions. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, health, dental, vision, life, and short-term disability insurance coverage."
OBJECTIVES/ACTIVITIES: long list. We'll need to deduplicate.
Let's copy the OBJECTIVES/ACTIVITIES paragraph exactly as given, then we will identify duplicates.
Original:
"Responsible for performing daily work requirements to achieve established objectives of the department. Explain program rules and regulations to residents and facilitate participant observance of the rules. Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines. Provide “awake” shift coverage and maintain an engaging presence on the grounds. Conduct regular wellness, safety and sanitation checks during designated periods. Maintain daily reports to provide statistical information. Perform housekeeping and other maintenance tasks, such as laundry, cleaning services or plunging the toilet. Prepare rooms and dorm areas for the next participant. Maintain and monitor staff area cleanliness to meet the county's health and sanitation requirements. Respond to all participant questions and concerns. Perform clerical duties on shift, including but not limited to, answering telephone, email correspondence, computer application, recording messages, sorting mail, and filing as necessary. Maintain clear, thorough, routine communication with all participants. May perform other duties as assigned. Responsible for assistance with participant property management Coordinates and inventories all participant property brought in the Our Place campus. Provides participant property as requested. Manages the storage of discarded or property left by exited participants based on a timeline in alignment with property policy. Post removal notices of unattended belongings and bicycles not parked in the appropriate area. Maintain safety and security of property at all times. Responsible for all areas of daily program maintenance in compliance with company policies. Document and report all client concerns and/or infractions that can impact the program's security. Oversees and maintains proper linen documentation and inventory control. Assist participants with replacements of linen. Oversees restrooms/showers and laundry facilities. Complete all shift logs, observation logs, and incident reports. Monitor program equipment and supplies inventory and take appropriate action to replace or restock as needed. Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines. De-escalate crises before they develop and respond appropriately to emergencies, assisting participants and coworkers as needed Coordinate and inventory participant property brought into the Campus. Provide participant property as requested. Manage the storage of discarded or left property in alignment with the property policy. Notify management of potential workflow problems and resource needs necessary to attain performance standards. Adhere to staffing schedules to provide adequate/safe staffing coverage and to accomplish program objectives. Communicate with on-site program staff, Managers, service providers, and external county/state/city program representatives as required. Comprehend and adhere to ethical standards, program philosophy guidelines, and confidentiality laws. Responsible for assistance of training and development of new staff. Identify appropriate ongoing training for new and existing staff and report needs to management. Serve as part of the program development team by providing information and support for developing quality operations. To ensure a safe work environment for clients and all personnel, maintain an above-average working knowledge of fire, safety, and health standards. Responsible for assisting participants in the Boutique Assist participants in selecting appropriate clothing, shoes, and personal items. Guide boutique policies and ensure equitable distribution of resources. Sort, organize, and restock donations. Monitor inventory levels and communicate shortages or high-demand items to the Manager. Document the distribution of items to participants as required by shelter policies. Coordinate with case managers and shelter staff to address specific participant needs. Inclement Weather Overflow Monitor and maintain a safe and welcoming environment within the overflow areas and warming center. Coordinate with the main shelters to manage capacity and communicate availability. Follow established protocols for inclement weather, ensuring compliance with safety and operational standards. Provide “awake” shift coverage and maintain ground security. Conduct hourly safety and security checks during designated periods. Responsible for assistance with participant development. Support the VOA Staff in implementing plans to assist the residents in completing the program. Notify VOA Staff and Washoe County Case Management Staff of pertinent participant issues. Role models positive behavior to help clients as they work towards self-sufficiency. Responsible for self-development. Continually learn and enhance technical and interpersonal skills. Attend staff meetings/assigned training and complete required certifications, i.e., CPR, First Aid, etc."
We see duplicates: "Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines." appears twice. Also "Coordinate and inventory participant property brought into the Campus." similar to earlier "Coordinates and inventories all participant property brought in the Our Place campus." Slight variation but essentially same. Also "Provide participant property as requested." appears multiple times. Also "Provide “awake” shift coverage and maintain an engaging presence on the grounds." appears again later as "Provide “awake” shift coverage and maintain ground security." Slight difference but similar. Also "Conduct regular wellness, safety and sanitation checks during designated periods." vs "Conduct hourly safety and security checks during designated periods." Different but both safety checks.
We need to deduplicate exact duplicate lines. The instruction: remove duplicated lines. So if same sentence appears twice, we keep one. Slight variations not exact duplicates, we keep both.
Let's identify exact duplicates:
- "Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines." appears twice exactly. Keep one.
- "Provide participant property as requested." appears multiple times: first after "Provides participant property as requested." then later "Provide participant property as requested." Slight difference: first "Provides" vs "Provide". Not exact duplicate due to verb form. Keep both? They are not identical strings. We'll keep both.
- "Coordinate and inventory participant property brought into the Campus." vs earlier "Coordinates and inventories all participant property brought in the Our Place campus." Not exact.
- "Provide “awake” shift coverage and maintain an engaging presence on the grounds." vs later "Provide “awake” shift coverage and maintain ground security." Not exact.
Thus only duplicate is the coordinate meal line.
We'll produce a cleaned list of responsibilities, each as
- . We'll need to split into sensible items. Could keep each sentence as an item. But we need to avoid overly long list; but it's okay.
We'll produce
- for each duty.
Now EDUCATION AND EXPERIENCE: paragraph:
"This position requires a demonstrated ability to communicate and comprehend oral and written instructions and provide services to participants without ethnic or social prejudices. The position requires general knowledge of issues and challenges unique to homelessness, substance abuse, families in crisis, young adults, minorities, and persons with disabilities. Must be able to utilize a range of interventions to work with participants with varying needs and levels of functioning. Must have flexibility to work irregular hours and ability to function as a team member. Computer skills required. Requires CPR and First Aid training within ninety (90) days of employment, re-certification as
for prose. We need to include sections only when posting has real specific content. So we can have sections: About the organization (maybe "About VOA Northern California & Northern Nevada")? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we can adapt: Use those headings if content matches. The posting includes mission, program location, responsibilities (objectives/activities), education/experience (requirements/qualifications), specific skills (skills), physical requirements (maybe part of requirements), benefits, pay, schedule. We should not create empty sections. So we will include sections: About the organization? Not in list but we could use "About the role" maybe not appropriate. Better to use headings that match content: "About VOA Northern California & Northern Nevada" is not in prescribed list but instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., meaning those are examples, but we should prefer those headings. Probably we should stick to those headings where applicable. Let's map: - About the role: could include WHO WE ARE, OUR MISSION, PROGRAM AND LOCATION? Might be too broad. But we can put a brief description under About the role. - Responsibilities: OBJECTIVES/ACTIVITIES (duties). - Requirements: EDUCATION AND EXPERIENCE. - Qualifications: maybe not separate; could combine with Requirements. - Skills: SPECIFIC SKILLS REQUIRED. - Benefits: benefits package. - Pay: USD $19.12 - USD $19.12 /Hr. - Schedule: Swing Shift Support Staff position, 200 PM - 1030 PM, (Wednesday thru Sunday). We should not repeat job title as heading. So no heading for "Swing Shift Support Staff". Good. We need to preserve all substantive information. Must not invent or summarize away detail. Must not include boilerplate like EEO etc. There's none. We need to remove duplicated lines: there are some repeated duties (e.g., "Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines." appears twice). We should keep only once? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove duplicated lines. So we should deduplicate repeated sentences/phrases. We'll need to check for duplicates and keep one instance. Let's extract content sections. First, WHO WE ARE paragraph: "We are more than a nonprofit organization. We are a ministry of service that includes nearly 600 paid professional employees dedicated to helping those we serve. We provide compassionate care today for flourishing communities tomorrow. Founded locally in 1911, VOA Northern California & Northern Nevada is one of the largest providers of social services in the region, delivering a broad range of community-based services that transform lives while meeting immediate needs of families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night." OUR MISSION: "VOA puts faith into action by providing compassionate human services to empower individuals and strengthen communities. VOA aspires to create a world in which every person lives a life of emotional, physical, and spiritual well-being, filled with hope across Northern California & Northern Nevada." PROGRAM AND LOCATION: "VOA-NCNN, a Certified Great Place to Work, is recruiting for a Swing Shift Support Staff position, 200 PM - 1030 PM, (Wednesday thru Sunday) at Our Place, Family Home. Our Place is a housing focused shelter designed to create a safe and stable environment for women and families who are experiencing homelessness. Our Place connects our guests with services and places them into permanent housing. Located on a 20-acre campus, this emergency shelter operates several homes, a welcome/intake center, dining hall, and a clothing boutique for 138 women, 38 families and 20 senior women and their animal companions. During the winter, Our Place also provides emergency housing for an additional 25 women. These are full-time positions. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, health, dental, vision, life, and short-term disability insurance coverage." OBJECTIVES/ACTIVITIES: long list. We'll need to deduplicate. Let's copy the OBJECTIVES/ACTIVITIES paragraph exactly as given, then we will identify duplicates. Original: "Responsible for performing daily work requirements to achieve established objectives of the department. Explain program rules and regulations to residents and facilitate participant observance of the rules. Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines. Provide “awake” shift coverage and maintain an engaging presence on the grounds. Conduct regular wellness, safety and sanitation checks during designated periods. Maintain daily reports to provide statistical information. Perform housekeeping and other maintenance tasks, such as laundry, cleaning services or plunging the toilet. Prepare rooms and dorm areas for the next participant. Maintain and monitor staff area cleanliness to meet the county's health and sanitation requirements. Respond to all participant questions and concerns. Perform clerical duties on shift, including but not limited to, answering telephone, email correspondence, computer application, recording messages, sorting mail, and filing as necessary. Maintain clear, thorough, routine communication with all participants. May perform other duties as assigned. Responsible for assistance with participant property management Coordinates and inventories all participant property brought in the Our Place campus. Provides participant property as requested. Manages the storage of discarded or property left by exited participants based on a timeline in alignment with property policy. Post removal notices of unattended belongings and bicycles not parked in the appropriate area. Maintain safety and security of property at all times. Responsible for all areas of daily program maintenance in compliance with company policies. Document and report all client concerns and/or infractions that can impact the program's security. Oversees and maintains proper linen documentation and inventory control. Assist participants with replacements of linen. Oversees restrooms/showers and laundry facilities. Complete all shift logs, observation logs, and incident reports. Monitor program equipment and supplies inventory and take appropriate action to replace or restock as needed. Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines. De-escalate crises before they develop and respond appropriately to emergencies, assisting participants and coworkers as needed Coordinate and inventory participant property brought into the Campus. Provide participant property as requested. Manage the storage of discarded or left property in alignment with the property policy. Notify management of potential workflow problems and resource needs necessary to attain performance standards. Adhere to staffing schedules to provide adequate/safe staffing coverage and to accomplish program objectives. Communicate with on-site program staff, Managers, service providers, and external county/state/city program representatives as required. Comprehend and adhere to ethical standards, program philosophy guidelines, and confidentiality laws. Responsible for assistance of training and development of new staff. Identify appropriate ongoing training for new and existing staff and report needs to management. Serve as part of the program development team by providing information and support for developing quality operations. To ensure a safe work environment for clients and all personnel, maintain an above-average working knowledge of fire, safety, and health standards. Responsible for assisting participants in the Boutique Assist participants in selecting appropriate clothing, shoes, and personal items. Guide boutique policies and ensure equitable distribution of resources. Sort, organize, and restock donations. Monitor inventory levels and communicate shortages or high-demand items to the Manager. Document the distribution of items to participants as required by shelter policies. Coordinate with case managers and shelter staff to address specific participant needs. Inclement Weather Overflow Monitor and maintain a safe and welcoming environment within the overflow areas and warming center. Coordinate with the main shelters to manage capacity and communicate availability. Follow established protocols for inclement weather, ensuring compliance with safety and operational standards. Provide “awake” shift coverage and maintain ground security. Conduct hourly safety and security checks during designated periods. Responsible for assistance with participant development. Support the VOA Staff in implementing plans to assist the residents in completing the program. Notify VOA Staff and Washoe County Case Management Staff of pertinent participant issues. Role models positive behavior to help clients as they work towards self-sufficiency. Responsible for self-development. Continually learn and enhance technical and interpersonal skills. Attend staff meetings/assigned training and complete required certifications, i.e., CPR, First Aid, etc." We see duplicates: "Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines." appears twice. Also "Coordinate and inventory participant property brought into the Campus." similar to earlier "Coordinates and inventories all participant property brought in the Our Place campus." Slight variation but essentially same. Also "Provide participant property as requested." appears multiple times. Also "Provide “awake” shift coverage and maintain an engaging presence on the grounds." appears again later as "Provide “awake” shift coverage and maintain ground security." Slight difference but similar. Also "Conduct regular wellness, safety and sanitation checks during designated periods." vs "Conduct hourly safety and security checks during designated periods." Different but both safety checks. We need to deduplicate exact duplicate lines. The instruction: remove duplicated lines. So if same sentence appears twice, we keep one. Slight variations not exact duplicates, we keep both. Let's identify exact duplicates: - "Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines." appears twice exactly. Keep one. - "Provide participant property as requested." appears multiple times: first after "Provides participant property as requested." then later "Provide participant property as requested." Slight difference: first "Provides" vs "Provide". Not exact duplicate due to verb form. Keep both? They are not identical strings. We'll keep both. - "Coordinate and inventory participant property brought into the Campus." vs earlier "Coordinates and inventories all participant property brought in the Our Place campus." Not exact. - "Provide “awake” shift coverage and maintain an engaging presence on the grounds." vs later "Provide “awake” shift coverage and maintain ground security." Not exact. Thus only duplicate is the coordinate meal line. We'll produce a cleaned list of responsibilities, each as
- for each duty. Now EDUCATION AND EXPERIENCE: paragraph: "This position requires a demonstrated ability to communicate and comprehend oral and written instructions and provide services to participants without ethnic or social prejudices. The position requires general knowledge of issues and challenges unique to homelessness, substance abuse, families in crisis, young adults, minorities, and persons with disabilities. Must be able to utilize a range of interventions to work with participants with varying needs and levels of functioning. Must have flexibility to work irregular hours and ability to function as a team member. Computer skills required. Requires CPR and First Aid training within ninety (90) days of employment, re-certification as