OTM Lead Technical Analyst

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings — fold minor metadata into a short

  or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to extract substantive content: location, onsite, relocation, sponsorship, description, responsibilities, required qualifications, preferred qualifications, technical skills, company description (Everforth Apex overview), benefits overview. We need to decide sections: maybe "About the role" (job description paragraph), "Responsibilities", "Requirements" (maybe combine required qualifications?), "Qualifications" (maybe preferred?), "Skills" (technical skills), "Benefits". Pay and Schedule not present, so omit. We must not repeat job title. Use headings only for sections with real content. We need to preserve all substantive info; not invent. We need to remove boilerplate: EEO statements, duplicate lines, application instructions, virtual recruiter note, privacy policy, etc. Also remove "Job#: 3054065" maybe as minor metadata; we can put in a short

  at top? The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it." So we can include a short

  with location and maybe job ID? Probably include location and maybe job ID as metadata. We must not include application instructions like "Click here for more details", "By applying..." etc. Also remove "Everforth Apex Benefits Overview:" maybe we keep benefits content but not the heading? We'll create a Benefits section with

  Benefits

  and list. We must not include duplicated lines: there are duplicate EEO paragraphs; we remove. We must not include "Everforth Apex is an equal opportunity employer." repeated. We must not include "UnitedHealthcare creates..." etc. We must not include "Everforth Apex Systems is part of the Commercial Segment..." etc. We must not include "Everforth Apex Benefits Overview:" as a heading; we will just put benefits content under Benefits heading. We need to preserve all substantive info: location, onsite, relocation, sponsorship, description paragraph, responsibilities list, required qualifications list, preferred qualifications list, technical skills list, company description (Everforth Apex overview), benefits list. We need to format as HTML fragment. Let's extract details: Job#: 3054065 (metadata) Job Description: OTM Lead Technical Analyst Location: Cleveland, OH (Onsite, absolutely no remote options) Candidates who are willing to relocate to Cleveland will be considered. Candidates must be able to work without sponsorship both now and in the future. Job Description paragraph: "The Lead Technical Analyst role is responsible for leading the support for software-as-a-service (SaaS) and enterprise-wide applications necessary for the collection, retrieval, accessibility and usage of data for internal department planning and activities. The incumbent will lead the partnership with technical teams to ensure software systems are running efficiently with minimal downtime. The incumbent will be responsible for managing configuration, set up, and updates to the applications, validating that their team has entered data into established tables, fields, and system databases with the highest level of accuracy. The incumbent is an expert in developing custom queries and building reports utilizing query and flexible reporting tools to facilitate business management decisions. The role will provide strategic advice to management concerning changes in applications development, maintenance and system standards to optimize performance and mitigate potential risk with the ability to analyze various metrics to monitor performance and provide insights to management. The incumbent will lead and mentor the team responsible for training users on the applications and setting up user access. They will supervise the collaboration between cross-functional teams and client stakeholders to provide sufficient support for the enterprise-wide applications." Responsibilities list (bulleted): - Lead the support for software-as-a-service (SaaS) and enterprise-wide applications by providing guidance on developing and identifying design considerations and business impacts needed for configuration. - Drive quality of data for internal department planning and activities. - Lead configuration, setup, and updating of applications, and provide guidance as needed. - Manage data loading process into established tables, fields, and system databases. - Review and approve governance standards and processes for data input, structures, and storage mechanisms. - Lead the team in building reports and provide strategic insights and recommendations related to business management and staff decisions. - Lead and mentor the team responsible for training users on the applications and setting up user access. - Provide strategic recommendations for changes in applications development, maintenance, and system standards. - Establish and share Enterprise-wide Applications perspective when collaborating with cross-functional technical teams within the organization, to ensure the integration and interoperability of enterprise-wide systems. - Lead and liaise with client stakeholders and external vendors to ensure support for enterprise-wide applications. Required Qualifications list: - 6+ years of experience in enterprise-wide software support with in-depth knowledge of software development methodologies. - Extensive knowledge of enterprise-wide Oracle applications and software platforms. - Experience managing software-as-a-service (SaaS) and enterprise-wide systems. - Expertise in configuring and setting up various Oracle enterprise-wide applications. - Experience applying security designs and principles to technology-based business solutions. - Experience leading teams and overseeing database management and maintenance. - Ability to develop and review complex custom queries using query and reporting tools. - Extensive knowledge of data management best practices and quality control processes. - Excellent analytical and problem-solving skills. - Excellent communication and interpersonal skills and experience collaborating with cross-functional teams and external vendors. - Bachelor's degree in Computer Science or Information Technology. In lieu of a degree, at least 9 years of experience in enterprise-wide software support. - Must be legally authorized to work in the country of employment without now or in the future requiring sponsorship for employment visa status. Preferred Qualifications list: - Experience leading or supporting multiple Oracle Transportation Management (OTM) implementations across diverse transportation networks, including domestic, international, parcel, LTL, truckload, and intermodal operations. - Advanced knowledge of transportation management best practices, freight optimization strategies, carrier management processes, and supply chain execution within complex distribution environments. - Experience designing and supporting integrations between OTM and enterprise applications such as ERP, Warehouse Management Systems (WMS), EDI platforms, carrier networks, and cloud integration solutions including Oracle Integration Cloud (OIC). - Demonstrated expertise translating complex transportation requirements into OTM configurations and automated workflows, including functional design, configuration, documentation, testing, implementation, and production deployment of transportation solutions. - Certifications in ITIL, Microsoft, and/or Oracle. Technical Skills list: - System Configuration - Software Development Lifecyle (SDLC) Methodology - Cloud Technologies & Platforms - Data Analysis - Data Modeling - Data Warehousing & ETL Processes - Reporting Tools - Systems Security & Access Control Company description (Everforth Apex): "Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico." Benefits overview: "Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide." We need to avoid duplication: there is also "Everforth Apex Benefits Overview:" line; we already captured. We need to exclude "Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details." etc. Also exclude "By applying for this job, you agree to receive calls..." etc. Also exclude privacy policy link. Also exclude "Everforth Apex Systems is an equal opportunity employer." repeated. Also exclude "UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex." etc. Also exclude address and NYSE ticker. Now decide sections: We could have: -

  About the role

  with the job description paragraph. -

  Responsibilities

  with
  • ... -

    Required Qualifications

    with
    • ... -

      Preferred Qualifications

      with
      • ... -

        Technical Skills

        with
        • ... -

          Benefits

          with
          • ... (but benefits are prose; we could keep as

            but also could list as

            if we split sentences. The instruction: Use
            • for any list of duties/requirements/benefits, and

              for prose. Benefits are a list of items; we could make a list. However the benefits paragraph includes multiple items separated by commas and sentences. Could break into list items: medical, dental, vision, life, disability, other insurance; ESPP; 401K with company match after 12 months; HSA; SupportLinc EAP up to 8 free counseling; corporate discount savings program; other discounts; on-demand training program; access to certification prep and library after 6 months; certification discounts and perks to CompTIA and IIBA; dedicated customer service team; certified Career Coach; Welcome Packet. That seems appropriate as list. But we must preserve all substantive information; we can convert to list items but must not lose info. We'll create

              with each benefit as
              • . Ensure we include all details. Also include location and maybe job ID as a short

                before sections. We must not include Pay or Schedule sections. Now produce HTML fragment. Let's craft:

                Location: Cleveland, OH (Onsite, absolutely no remote options). Candidates willing to relocate to Cleveland will be considered. Must be able to work without sponsorship now and in the future.

                Maybe we can include Job ID as part of that

                but not as heading. Better:

                Job#: 3054065 | Location: Cleveland, OH (Onsite, no remote options). Candidates willing to relocate considered