OT Technician III

About the role

We are seeking an Operations Technology (OT) Technician III to support and maintain OT systems, infrastructure, and equipment across manufacturing and laboratory operations. This role ensures system reliability, security, and compliance while supporting user access management, troubleshooting, upgrades, and the integration of new systems.

Responsibilities

• Manage user access for OT systems, including provisioning, updates, and periodic access reviews.
• Support security audits and ensure compliance with data integrity and access control requirements.
• Troubleshoot and resolve issues with OT systems, including network communication across DCS, PLC, and SCADA platforms.
• Maintain and perform software and hardware upgrades to ensure system functionality, security, and compliance.
• Support deployment and integration of new systems and equipment into OT infrastructure.
• Collaborate with IT and Engineering Automation to align with industry standards such as ISA‑95.
• Document and track work activities in accordance with cGMP and data integrity practices.
• Participate in system upgrades, migrations, and improvement initiatives.
• Support on‑call rotation for after‑hours operational needs.

Requirements

• Manage user access for OT systems, including provisioning, updates, and periodic access reviews.
• Support security audits and ensure compliance with data integrity and access control requirements.
• Troubleshoot and resolve issues with OT systems, including network communication across DCS, PLC, and SCADA platforms.
• Maintain and perform software and hardware upgrades to ensure system functionality, security, and compliance.
• Collaborate with IT and Engineering Automation to align with industry standards such as ISA‑95.
• Document and track work activities in accordance with cGMP and data integrity practices.
• Participate in system upgrades, migrations, and improvement initiatives.
• Support on‑call rotation for after‑hours operational needs.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent experience.
• 6+ years of relevant OT, automation, or systems support experience.
• Experience supporting manufacturing or laboratory systems.
• Experience with Windows operating systems (server and enterprise environments).
• Experience working with CMMS/EAM systems.
• Demonstrated ability to create and maintain accurate technical and compliance documentation.

Skills

• Experience troubleshooting industrial networking protocols (EtherNet/IP, OPC UA, MQTT, MODBUS, BACnet, Profibus, ControlNet, etc.).
• Strong understanding of Ethernet networking concepts including VLANs, routing, firewalls, and access controls.
• Familiarity with data systems and storage (SQL, JSON/XML, data historians, flat files).
• Experience with Active Directory/LDAP and authentication methods (SAML, OAuth2).
• Ability to support both modern and legacy OT systems.
• Strong written and verbal communication skills across technical and non‑technical audiences.

Benefits

Who We Are
AGC Biologics is a global Contract Development and Manufacturing Organization with a strong presence in the United States. From our headquarters in Bothell, Washington, we develop and manufacture life‑changing advanced biologics for some of the world’s most innovative pharmaceutical companies. Together with our team members across Europe, the U.S., and Japan, we deliver development and manufacturing of mammalian and microbial-based therapeutic proteins, plasmid DNA (pDNA), messenger RNA (mRNA), viral vectors, and genetically engineered cell therapies. Across our global network, we are united by one mission: To work side by side with our customers in order to improve patients’ lives by bringing new biopharmaceuticals to market. We are a collaborative, inclusive, and equal‑opportunity organization where team members are valued for their expertise, teamwork, and ingenuity.

Pay

Compensation Range: $108,080 - $148,610

Schedule

N/A