OSP Administrative Assistant I - Hybrid

About the role

The OSP (Outside Plant) Administrative Assistant 1 supports the efficient operation of telecommunications infrastructure projects. This role involves handling diverse administrative tasks, including document management, billing, and technical evaluation.

Responsibilities

• Tracks and files permitting, construction, and engineering documentation
• Processes invoices and creates Purchase Requests (PRs)
• Organizes, tracks, and disseminates permit information to appropriate individuals and locations
• Updates and maintains address records
• Uses intermediate to advanced skills in Microsoft Excel for spreadsheet management and joint pole database compliance
• Processes and tracks departmental billing
• Communicates with other departments regarding billing matters
• Reads and interprets construction prints, fiber designs, splice designs, maps, permits, etc.
• Evaluates service requests for new or un-engineered locations, determining feasibility and scope of work
• Evaluates complaint tickets and communicates information internally and externally
• Troubleshoots reported issues with field technicians, providing necessary information and troubleshooting guidance
• Communicates permit information and restrictions to field technicians promptly
• Tracks, assigns, processes, and clears corrective actions provided by pole owners

Requirements

• Eligibility for US Employment without sponsorship
• Minimum of 18 years of age
• High School Graduate or GED is required
• Ability to work overtime, weekends, holidays, or off hours
• Minimum of one year working in an office setting
• Proven advanced proficiency in Excel
• Knowledge of AutoCAD, Google Earth a plus
• The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
• Proficiency in Spanish Language desirable

Qualifications and Experience

• Minimum of one year working in an office setting
• Proven advanced proficiency in Excel
• Knowledge of AutoCAD, Google Earth a plus
• The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
• Proficiency in Spanish Language desirable

Skills

• Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
• Functional use of common office equipment, computers, and office software

Benefits

• 100% company-paid medical and dental insurance (starting the 1st of the month following your start date)
• PTO (vacation, sick)
• 11 paid holidays
• Paid birthdays
• 401k matching (4%)
• Free fiber internet service for all employees living in our service area
• A culture built on integrity, mutual respect, and a shared purpose
• Growth potential: promotions and new challenges are part of our DNA

Pay

$18 to $22 USD per hour

Schedule

Hybrid: Tehachapi, CA. Work will be primarily performed onsite at our office or remotely by telecommuting from your home office 2 - 4 days per week. Employee may be required to utilize personal phone or internet services to perform telecommuting with reimbursement. Occasional travel to and work from other Race offices or other off-site locations may be required.