OS&D Coordinator

Swift Transportation has been an industry leader since the 1960s and is the largest truckload carrier in America. With locations nationwide, we foster strong connections among our drivers, shop employees, and office staff. We prioritize continual learning, improvement, and a positive culture to drive results and offer diverse growth opportunities.

Responsibilities

• Receive refused freight and properly secure, store, and disperse items as necessary.
• Follow designated procedures for processing unidentified OS&D (Over, Short, and Damaged) cargo, including storage and security of freight.
• Communicate with appropriate personnel when noncompliance exists.
• Disperse freight by following proper procedures via the shipper, completing the bill of lading, and contacting the designated carrier for pick-ups.
• Rework loads as necessary after the shipper signs a Rework Authorization Form (RWA), including inspecting and photographing freight to document responsibility.
• Determine costs associated with rework when required.
• Assess whether load damage resulted from driver error or shipper error in cases of load shift.
• Maintain and track records for all OS&D freight as needed.
• Assist with yard leadership at the terminal level.
• Perform additional duties as assigned by leadership.

Other Duties

• May be responsible for the sale of OS&D products to employees at designated locations.
• May cover the dispatch window and assist with terminal security when needed.
• May assist with transporting drivers to and from hotels as needed.

Requirements

• One year of transportation experience preferred.
• Good verbal and written communication skills.
• Detail-oriented with strong organizational skills.
• Proficiency in Microsoft Office Suite, report generation, and mathematical/analytical problem-solving.
• Ability to interpret user needs and translate them into system requirements.
• Ability to understand system data and identify discrepancies.
• Previous knowledge of system analytics is helpful.
• Associate’s degree or equivalent combination of education and/or experience required.

Benefits

• 401k, medical, dental, vision, disability, supplemental, and life insurance.
• Pet insurance.
• Employee Stock Purchase Plan.
• Paid training and wellness programs.
• Flexible Spending Account.
• Tuition Assistance Programs (subject to change).
• Military leave.
• Discounts with vendors.
• Volunteer opportunities with organizations like Children’s Miracle Network and Habitat for Humanity.
• Training, development, and growth opportunities in a supportive environment.
• Commitment to diversity, equity, and inclusion, ensuring all voices are heard.