Orthopedic Medical Assistant – Triage

About the role

Become part of OrthoAtlanta, the largest independent physician-owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact.

Responsibilities

• Perform structured telephone and electronic triage for orthopedic patients
• Assess acute injuries, post-operative concerns, pain escalations, and neurologic symptoms
• Identify red flags and escalate appropriately to the RN or provider
• Provide standardized post-operative guidance and patient education
• Cook up urgent appointments, imaging, and referrals
• Document all interactions accurately in the EMR
• Support efficient workflow and reduce unnecessary provider interruptions

Requirements

• 3-5 years of orthopedic or musculoskeletal clinical experience
• Strong communication and documentation skills
• Comfort working in a high-volume clinical environment
• Ability to apply clinical protocols with sound judgment

Preferred

• Prior triage or call center experience
• Post-operative orthopedic care experience
• Knowledge of orthopedic terminology and imaging

Benefits

Competitive compensation and benefits package including opportunities for growth and professional development.

Pay

Competitive compensation.

Schedule

M-F