Orthopedic Medical Assistant

About the role

Become part of OrthoAtlanta, the largest independent physician-owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact.

Responsibilities

• Gathering Information: Accurately review patient registration details, collect necessary forms, and complete EMR intake documentation
• Coordinating Care: Prepare surgical orders, schedule lab tests and diagnostic procedures, obtain test results, and manage medical clearances for surgeries
• Communication and Follow-Up: Manage patient callbacks regarding messages, prescriptions, and referrals; monitor and respond to physician queues
• DME Support: Demonstrate proper fitting and usage of durable medical equipment (DME) like braces and soft goods when needed

Requirements

• A high school diploma or equivalent
• Graduate of an accredited Certified Nursing Assistant, Certified Medical Assistant, or Certified Ortho Tech program (or equivalent experience)
• 1+ year of medical office experience preferred
• Experience with electronic medical records systems (Epic preferred)
• Positive attitude, strong organizational skills, and ability to multitask effectively
• Excellent verbal and written communication skills
• Strong sense of professionalism and patient confidentiality

Qualifications

High school diploma or equivalent

Graduate of an accredited Certified Nursing Assistant, Certified Medical Assistant, or Certified Ortho Tech program (or equivalent experience)

1+ year of medical office experience preferred

Experience with electronic medical records systems (Epic preferred)

Positive attitude, strong organizational skills, and ability to multitask effectively

Excellent verbal and written communication skills

Strong sense of professionalism and patient confidentiality

Skills

• Highly organized and detailed
• Detail-oriented, ensuring every patient interaction is smooth and thorough
• Calm and efficient in a busy, high-energy clinic setting
• Communicate with professionalism, empathy, and clarity
• Love being part of a collaborative healthcare team

Benefits

Competitive compensation and inclusive benefits for a strong total rewards package.

Pay

Compensation is competitive and includes a comprehensive benefits package.

Schedule

The position is full-time and requires on-site work.