Orthodontic Billing Specialist - West Babylon & Patchogue, NY
Babylon Dental Care · West Babylon, NY · 4 wk ago
On-siteFinance$25–$28/hrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate.
We need to extract content from the posting.
Let's parse.
Job title: Orthodontic Billing Specialist (but we don't repeat as heading).
We need sections:
- About the role: likely the introductory paragraphs describing role, mission, etc.
- Responsibilities: list of duties (the bullet list of tasks). Should be
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate.
We need to extract content from the posting.
Let's parse.
Job title: Orthodontic Billing Specialist (but we don't repeat as heading).
We need sections:
- About the role: likely the introductory paragraphs describing role, mission, etc.
- Responsibilities: list of duties (the bullet list of tasks). Should be - .
- Requirements: maybe experience, education, etc.
- Qualifications: maybe similar.
- Skills: maybe specific skills like math, communication, etc.
- Benefits: we have benefits listed: 401(k) matching, Bonus based on performance, Company parties, Competitive salary, Dental insurance, Employee discounts, Flexible schedule, Health insurance, Opportunity for advancement, Paid time off, Training & development, Tuition assistance. Also mention "Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended." Also "Competitive Compensation: Earn $25 to $28 per hour". That's Pay.
- Pay: we have $25 to $28 per hour.
- Schedule: mention flexibility, office open 6 days a week, early morning, late evenings, some holidays, Insurance/Ortho Billing Specialists work every other Saturday. Also "Flexible schedule" listed as benefit.
We need to decide which sections to include.
We must not create sections with filler like "commensurate with experience". We have actual content.
We need to preserve all substantive info, not invent or summarize away detail.
We need to output only HTML fragment.
Let's structure:
About the role
... paragraphs describing role, mission, etc.
Responsibilities
- ... each duty
Requirements
- ... experience, education, etc.
Maybe also Skills
for specific skills like math, communication, etc.
But we must avoid duplication. Could combine Requirements and Qualifications? The instruction says use headings for those sections if content exists. We can have both if distinct.
Let's extract.
About the role: The first few paragraphs after job title: "Treating people like family for over 43 years...". Actually that's a tagline. Then "Become a part of the dynamic and vibrant team at Babylon Dental Care...". Then description of practice, mission, etc. Then "Why Babylon Dental Care?" with subpoints: A Caring Legacy, Collaborative Practice Environment, Growth and Development, What you can expect. That's all about role and company. So we can put that in About the role.
Responsibilities: The list after "Here’s an example of what an Ortho Billing Specialist might do in a day:" and then many sentences describing tasks. Also earlier "What we will ask of you:" list of attributes (but those are more requirements). The responsibilities list is the long paragraph with many tasks. We'll need to split into list items.
Let's extract responsibilities sentences:
- Educate our patients about the details of their orthodontic treatment plan and associated fees after our Orthodontist has diagnosed and reviewed their options with them.
- You potentially clarify what the patient may have heard or "think" they heard. This can be in collaboration with our Patient Coordinators.
- Help patients understand their dental insurance benefits (ortho specific) and their potential out of pocket costs associated with the dental care they want or need.
- Review with Patient Coordinators our patient’s financial responsibility based on any Insurance pre-determinations.
- You will essentially be mentoring our Patient Coordinators in developing a greater sense of Ortho Insurance Billing.
- Monitor Pre-determinations sent to Patient's Insurance companies. Keeping an eye on their timely return to move forward with patient's care.
- Communicate with Patient Coordinators and or Ortho team about any issues that may arise.
- Collaborate with our financial team and or Patient Coordinators to address and collect patient balances when they are set to return to the Practice for care.
- Comfortable with keeping up to date with email communications as the day goes on, responding when appropriate and necessary.
- Closely monitor any claims denied or rejected and in an immediate fashion dealing with all barriers to ensure Practice payment.
- Assisting Orthodontist with any further documentation needed to secure timely payment of claim.
- Constant collaborator in helping Front Desk team increase their knowledge of ortho insurance billing.
- Mentoring new team members when comfortable and can create value.
- Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!
- Generate and review reports, when directed.
- Helping when needed to re-credential Orthodontist within the Practices.
- Proactively follow up on any outstanding Ortho Insurance claims and resolve to obtain payment.
- Enter Ortho Insurance payments accurately.
- Verify eligibility and benefits for ortho patients.
- Send insurance claims & pre-authorizations manually & electronically with necessary attachments and information.
- Help assume responsibility to decrease accounts receivable on any Ortho accounts.
- Prepare nightly Practice close outs, which include spreadsheets for both Partners and Bookkeeper reconciliations.
- Participate in bi-weekly “huddle” calls with Leadership, preparing proper huddle sheets beforehand to promote an organized and productive call.
- Assist patients in setting up re-occurring charges for Ortho case payments.
- Review with Ortho team contracts for patient’s treatment. May also need to review with patient directly throughout their care.
That's many items.
Now Requirements: "We're looking for someone who has:" list:
- Three or more years’ experience in dental insurance and or Ortho billing departments.
- General dental practice experience is a must, three to five years preferred.
- Orthodontic billing experience of three to five years will be valued greatly.
- Flexibility regarding scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Insurance/Ortho Billing Specialists work every other Saturday.
- Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice.
- Excellent attention to detail and high follow through.
- The ability to calculate percentages accurately and quickly. Very strong math skills.
- Strong ability to understand and explain EOB's.
- A positive, friendly, and enthusiastic attitude.
- Collaborative and comfortable in communications with patients regarding sensitive financial concerns.
- Outstanding teamwork skills and the ability work with a diverse group of people.
- Bi-lingual in English and Spanish welcomed.
- Education: High school or equivalent (Required). College degree preferred.
Also "Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software. Strong Dental Insurance knowledge is required for the most success in this role."
We could put software knowledge under Skills or Requirements.
Qualifications maybe similar to Requirements; but we can combine.
Skills: maybe list specific skills: Strong Mathematical skills, ability to calculate percentages, strong ability to understand and explain EOBs, communication, teamwork, bilingual, etc.
But to avoid duplication, we could have Requirements (experience, education) and Skills (specific abilities). Let's decide.
We'll create:
About the role
... (combined intro)
Responsibilities
...
Requirements
...
(experience, education, scheduling flexibility, etc.)
Skills
...
(math, communication, attention to detail, etc.)
Benefits
...
Pay
$25 to $28 per hour
Schedule
Office open 6 days a week, including early morning, late evenings, and some holidays; Insurance/Ortho Billing Specialists work every other Saturday.
We must ensure we don't create sections with filler. All have content.
Now we need to extract About the role content.
Let's gather paragraphs:
"Treating people like family for over 43 years and creating an experience that exceeds an expectation" (tagline). Then "Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking an Orthodontic Billing Specialist to infuse new energy into our Billing/Front Desk teams. Our Great South Bay location in West Babylon, NY and our Gateway Plaza location in Patchogue, NY are welcoming and warm environments, intentionally designed to promote collaboration and foster creativity. The intention of this role is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional."
Then "Why Babylon Dental Care?" with bullet-like paragraphs:
- A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve.
- Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be.
- Growth and Development: At Babylon Dental Care, your professional development is paramount. We invest in each team member's growth, ensuring that your career flourishes with us.
- What you can expect: A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role. Training! We will train you to become a great Orthodontic Billing Specialist and our (unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Billing/Ortho Coordinators have moved into roles as Front Desk Team Leads, Billing Department Team Leads, Hygiene Coordinator Team Leads, and even Practice Administrators. We give plenty of support and we’re with you every step of the way! You start your BDC journey with a 15-day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your role as an Billing Coordinator.
We can combine these into a few paragraphs.
We must not include boilerplate like EEO etc. There's none.
Now Benefits list: The posting includes a line "Benefits: 401(k)401(k) matchingBonus based on performanceCompany partiesCompetitive salaryDental insuranceEmployee discountsFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentTuition assistance". That seems duplicated "401(k)401(k)". We'll need to parse correctly: It likely meant "401(k) matching". We'll list each benefit as separate li.
Also later: "Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended."
Also "Competitive Compensation: Earn $25 to $28 per hour, reflective of your skills and dedication."
Thus Benefits: list items: 401(k) matching, Bonus based on performance, Company parties, Competitive salary (but we have Pay separate), Dental insurance, Employee discounts, Flexible schedule
About the role
... paragraphs describing role, mission, etc.
Responsibilities
- ... each duty
Requirements
- ... experience, education, etc.
Skills
for specific skills like math, communication, etc. But we must avoid duplication. Could combine Requirements and Qualifications? The instruction says use headings for those sections if content exists. We can have both if distinct. Let's extract. About the role: The first few paragraphs after job title: "Treating people like family for over 43 years...". Actually that's a tagline. Then "Become a part of the dynamic and vibrant team at Babylon Dental Care...". Then description of practice, mission, etc. Then "Why Babylon Dental Care?" with subpoints: A Caring Legacy, Collaborative Practice Environment, Growth and Development, What you can expect. That's all about role and company. So we can put that in About the role. Responsibilities: The list after "Here’s an example of what an Ortho Billing Specialist might do in a day:" and then many sentences describing tasks. Also earlier "What we will ask of you:" list of attributes (but those are more requirements). The responsibilities list is the long paragraph with many tasks. We'll need to split into list items. Let's extract responsibilities sentences: - Educate our patients about the details of their orthodontic treatment plan and associated fees after our Orthodontist has diagnosed and reviewed their options with them. - You potentially clarify what the patient may have heard or "think" they heard. This can be in collaboration with our Patient Coordinators. - Help patients understand their dental insurance benefits (ortho specific) and their potential out of pocket costs associated with the dental care they want or need. - Review with Patient Coordinators our patient’s financial responsibility based on any Insurance pre-determinations. - You will essentially be mentoring our Patient Coordinators in developing a greater sense of Ortho Insurance Billing. - Monitor Pre-determinations sent to Patient's Insurance companies. Keeping an eye on their timely return to move forward with patient's care. - Communicate with Patient Coordinators and or Ortho team about any issues that may arise. - Collaborate with our financial team and or Patient Coordinators to address and collect patient balances when they are set to return to the Practice for care. - Comfortable with keeping up to date with email communications as the day goes on, responding when appropriate and necessary. - Closely monitor any claims denied or rejected and in an immediate fashion dealing with all barriers to ensure Practice payment. - Assisting Orthodontist with any further documentation needed to secure timely payment of claim. - Constant collaborator in helping Front Desk team increase their knowledge of ortho insurance billing. - Mentoring new team members when comfortable and can create value. - Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus! - Generate and review reports, when directed. - Helping when needed to re-credential Orthodontist within the Practices. - Proactively follow up on any outstanding Ortho Insurance claims and resolve to obtain payment. - Enter Ortho Insurance payments accurately. - Verify eligibility and benefits for ortho patients. - Send insurance claims & pre-authorizations manually & electronically with necessary attachments and information. - Help assume responsibility to decrease accounts receivable on any Ortho accounts. - Prepare nightly Practice close outs, which include spreadsheets for both Partners and Bookkeeper reconciliations. - Participate in bi-weekly “huddle” calls with Leadership, preparing proper huddle sheets beforehand to promote an organized and productive call. - Assist patients in setting up re-occurring charges for Ortho case payments. - Review with Ortho team contracts for patient’s treatment. May also need to review with patient directly throughout their care. That's many items. Now Requirements: "We're looking for someone who has:" list: - Three or more years’ experience in dental insurance and or Ortho billing departments. - General dental practice experience is a must, three to five years preferred. - Orthodontic billing experience of three to five years will be valued greatly. - Flexibility regarding scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Insurance/Ortho Billing Specialists work every other Saturday. - Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice. - Excellent attention to detail and high follow through. - The ability to calculate percentages accurately and quickly. Very strong math skills. - Strong ability to understand and explain EOB's. - A positive, friendly, and enthusiastic attitude. - Collaborative and comfortable in communications with patients regarding sensitive financial concerns. - Outstanding teamwork skills and the ability work with a diverse group of people. - Bi-lingual in English and Spanish welcomed. - Education: High school or equivalent (Required). College degree preferred. Also "Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software. Strong Dental Insurance knowledge is required for the most success in this role." We could put software knowledge under Skills or Requirements. Qualifications maybe similar to Requirements; but we can combine. Skills: maybe list specific skills: Strong Mathematical skills, ability to calculate percentages, strong ability to understand and explain EOBs, communication, teamwork, bilingual, etc. But to avoid duplication, we could have Requirements (experience, education) and Skills (specific abilities). Let's decide. We'll create:About the role
... (combined intro)
Responsibilities
- ...
Requirements
- ...
Skills
- ...
Benefits
- ...
Pay
$25 to $28 per hour
Schedule
Office open 6 days a week, including early morning, late evenings, and some holidays; Insurance/Ortho Billing Specialists work every other Saturday.
We must ensure we don't create sections with filler. All have content. Now we need to extract About the role content. Let's gather paragraphs: "Treating people like family for over 43 years and creating an experience that exceeds an expectation" (tagline). Then "Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking an Orthodontic Billing Specialist to infuse new energy into our Billing/Front Desk teams. Our Great South Bay location in West Babylon, NY and our Gateway Plaza location in Patchogue, NY are welcoming and warm environments, intentionally designed to promote collaboration and foster creativity. The intention of this role is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional." Then "Why Babylon Dental Care?" with bullet-like paragraphs: - A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve. - Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be. - Growth and Development: At Babylon Dental Care, your professional development is paramount. We invest in each team member's growth, ensuring that your career flourishes with us. - What you can expect: A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role. Training! We will train you to become a great Orthodontic Billing Specialist and our (unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Billing/Ortho Coordinators have moved into roles as Front Desk Team Leads, Billing Department Team Leads, Hygiene Coordinator Team Leads, and even Practice Administrators. We give plenty of support and we’re with you every step of the way! You start your BDC journey with a 15-day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your role as an Billing Coordinator. We can combine these into a few paragraphs. We must not include boilerplate like EEO etc. There's none. Now Benefits list: The posting includes a line "Benefits: 401(k)401(k) matchingBonus based on performanceCompany partiesCompetitive salaryDental insuranceEmployee discountsFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentTuition assistance". That seems duplicated "401(k)401(k)". We'll need to parse correctly: It likely meant "401(k) matching". We'll list each benefit as separate li. Also later: "Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended." Also "Competitive Compensation: Earn $25 to $28 per hour, reflective of your skills and dedication." Thus Benefits: list items: 401(k) matching, Bonus based on performance, Company parties, Competitive salary (but we have Pay separate), Dental insurance, Employee discounts, Flexible schedule