Ortho Unit Coordinator - BWH

About the role

Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction.

Responsibilities

• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.

Qualifications

• Education: High School Diploma or Equivalent required or Associate's Degree related field of study preferred.
• Licenses and Credentials: Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred.

Additional Job Details

Does this position require Patient Care? No