Orgnaizational Change Manager

Responsibilities

• Lead large change management programs of 3 – 10 team members on engagements. Manage engagement scope and client expectations. Plans and organizes the work of the team and determines, monitors, and reports on project status.
• Meet with internal and external stakeholders to identify the people impact of process and technology changes
• Develop and implement change management strategies, including assessments of client change readiness, stakeholder impact and potential change risk
• Assess communication needs and develop communication strategies to address change
• Develop communication deliverables
• Assess training needs and build a training strategy to address the change;
• Develop training curriculum, prepare and deliver training
• Establish change metrics to assess change effectiveness
• Develop and foster a collaborative working relationship with clients.
• Work collaboratively with consultants, project managers, client corporate and Synch-Solutions staff to develop consulting and project methodology, techniques, tools, and solutions.
• Provides guidance, assistance, and training opportunities to team members and customer staff; mentors and coaches support specialists and other consultants.
• Participates in sales activities, client development, proposal development, and in closing sales.

Qualifications

• 5-10 years of experience with OCM methodologies that include the development stakeholder and change impact analyses, communication and training assessments and resistance management planning
• Ability to prioritize and multitask
• Excellent organizational skills
• Experience in Electric and Gas Utility Industry preferred
• Ability to coordinate and set priorities in a fast-paced environment
• Excellent presentation, analytical and problem-solving skills
• Ability to relate to both technical and non-technical staff
• Ability to work as part of a team as well as independently
• Ability to collaborate, share information and provide direct support
• Comprehensive knowledge of the methodologies and principles of change management, including a thorough understanding of how people navigate change and are supported by the change management process
• Prosci certification a must
• B.A. / B.S. in a technical field, or equivalent work experience; advanced degree in a related field preferred.
• Proven ability to exceed customer expectations and a strong customer focus
• Strong written and verbal communications skills
• Ability to coordinate and set priorities in a fast-paced environment
• Excellent organizational skills
• Experience in Electric and Gas Utility Industry preferred