Organizational Development Specialist

Duties & Responsibilities

• Coordinates the learning process, governance, and ecosystem for North America (US and Canada).
• Analyzes training needs of the organization and formulates development solutions.
• Supports and assists implementation of programs to develop and retain employees.
• Supports engagement and culture initiatives as well as improvement of employee experience.
• Supports and assists in the design and implementation of pipeline programs.
• Develop training content and supervise their development by outside suppliers.
• Manages training and development vendors, resources, systems, tools, and budget.
• Facilitates internal workshops and leadership training.
• Manages the Learning Management System - Success Factors for North America.
• Updates and maintains training catalogs, curricula’s, content, and training plans.
• Makes sure training and other OD programs are effective and reports on their effectiveness.
• Customizes and implements learning and pipeline initiatives from the Global Center of Expertise.
• Supports and develops Field HR in the strategy and execution of the processes mentioned above.

Qualifications And Educational Requirements(s)

• Bachelor’s degree.
• Minimum of 4 years of experience in Human Resources or Organizational Development, preferably with experience and knowledge in learning and development.
• Ability to design and develop training and development programs.
• Demonstrated digital mindset, with the ability to effectively adopt and leverage digital tools, data, and technology‑enabled ways of working.
• Knowledgeable of tools and trends in learning and development.
• Training facilitation skills.
• Computer skills including Office 365.
• Knowledge and experience with Learning Management Systems, preferably Success Factors as well as authoring tools.
• Creativity and openness to change.
• Excellent verbal and written communication skills.
• Ability to influence others.
• Ability to be responsive and focus on assisting and supporting field HR and other internal customers.