Organizational Change Management (OCM) Manager

About the role

The Manager, Organizational Change Management (OCM) role is responsible for leading the people side of change for strategic initiatives and enterprise-wide transformations including process re-engineering, business operating model implementations, ERP implementations, platform implementations, and digital transformations. This role requires experience, expertise, and balance in both strategy and execution pull-through from intake through adoption.

Responsibilities

• Develop and execute comprehensive change management strategies aligned to business objectives
• Assess change impacts and organizational readiness across people, processes, and behaviors
• Define and manage change plans including stakeholder engagement, communications, training, and adoption metrics
• Design and manage key enabling change strategy deliverables including, but not limited to: stakeholder analysis, communication strategy & plans, learning plans
• Define and track adoption, engagement, and readiness metrics
• Identify resistance and risks, implementing mitigation strategies
• Support sustainment planning to embed new ways of working into culture, processes, and performance management
• Contribute to OCM standards, tools, and continuous improvement practices

Requirements

• Undergraduate Degree in Business Administration, Organizational Development, or a related field
• Master’s Degree in the above preferred
• 6+ years of Organizational Change Management strategy and execution for large-scale, complex, global transformation initiatives in a fast-paced, matrixed organization from execution thru adoption
• This includes developing and implementing a comprehensive strategy, development/management of tools and frameworks, along with frameworks for adoption and metrics
• Proven track record with process redesign
• Proven track record of adoption planning, metrics and value realization to measure change impact business case benefits
• Prosci certification
• Ability to influence across all levels of the organization, building relationships at all levels
• Deep expertise in designing and implementing change strategies that deliver measurable business outcomes and align with organizational goals
• Advanced understanding of change management methodologies such as, but not limited to, Kotter, Prosci, ADKAR, as well as process improvement frameworks like LEAN/Six Sigma and Agile
• Strong ability to collaborate across all levels and with executive leadership, influence decision-making, and foster alignment across diverse teams and geographies
• Exceptional communication and interpersonal skills, with the ability to build trust, inspire collaboration, and navigate cultural and geographic diversity
• Experience in data-driven decision-making and leveraging analytics to guide strategy and measure success
• Experience navigating a global organization
• Certifications in project management (PMP), or process improvement (LEAN/Six Sigma) preferred
• Consulting background working with a variety of clients and transformation initiatives preferred

Qualifications

• Undergraduate Degree in Business Administration, Organizational Development, or a related field
• Master’s Degree in the above preferred
• 6+ years of Organizational Change Management strategy and execution for large-scale, complex, global transformation initiatives in a fast-paced, matrixed organization from execution thru adoption
• This includes developing and implementing a comprehensive strategy, development/management of tools and frameworks, along with frameworks for adoption and metrics
• Prosci certification
• Ability to influence across all levels of the organization, building relationships at all levels
• Deep expertise in designing and implementing change strategies that deliver measurable business outcomes and align with organizational goals
• Advanced understanding of change management methodologies such as, but not limited to, Kotter, Prosci, ADKAR, as well as process improvement frameworks like LEAN/Six Sigma and Agile
• Strong ability to collaborate across all levels and with executive leadership, influence decision-making, and foster alignment across diverse teams and geographies
• Exceptional communication and interpersonal skills, with the ability to build trust, inspire collaboration, and navigate cultural and geographic diversity
• Experience in data-driven decision-making and leveraging analytics to guide strategy and measure success
• Experience navigating a global organization
• Certifications in project management (PMP), or process improvement (LEAN/Six Sigma) preferred
• Consulting background working with a variety of clients and transformation initiatives preferred

Skills

• Organizational Change Management strategy and execution
• Process redesign
• Adoption planning and metrics
• Stakeholder engagement and communications
• Training and adoption metrics
• Resistance and risk mitigation
• Sustainment planning
• Collaboration and influence
• Data-driven decision-making
• Global organization experience
• Change management methodologies (Kotter, Prosci, ADKAR)
• Process improvement frameworks (LEAN/Six Sigma, Agile)
• Project management (PMP)
• Process improvement (LEAN/Six Sigma)

Benefits

Not specified

Pay

Not specified

Schedule

Not specified