Organizational Change Management (OCM) Lead – AI Enablement

Location: Dublin, OH • Duration: 6 months

About the Role

Lead organizational change management activities for enterprise AI initiatives. Drive successful AI adoption, organizational readiness, and business value realization. Develop and execute comprehensive OCM strategies for enterprise AI transformation. Partner with the AI Center of Excellence (CoE), project teams, business leaders, and stakeholders to support AI transformation initiatives. Promote enterprise AI awareness, AI literacy, and responsible AI adoption.

Responsibilities

• Develop and execute OCM strategies, stakeholder engagement plans, communication plans, and adoption roadmaps.
• Lead change management activities across large-scale enterprise AI programs.
• Assess organizational readiness and identify potential change impacts.
• Develop and implement mitigation strategies for impacted teams and stakeholders.
• Partner with business leaders and project teams to drive AI transformation and adoption.
• Develop stakeholder engagement strategies to build awareness, alignment, and commitment.
• Create and deliver communication, training, and engagement materials.
• Develop change communications tailored to technical and non-technical audiences.
• Drive user readiness and adoption through targeted training and enablement programs.
• Promote responsible AI adoption and enterprise AI literacy.
• Track adoption metrics, user feedback, and change effectiveness.
• Analyze adoption data and continuously refine change strategies.
• Collaborate with executive sponsors and leadership teams to secure alignment and support for AI initiatives.
• Identify resistance to change and develop strategies to address adoption barriers.
• Support enterprise transformation initiatives from planning through implementation and stabilization.

Requirements

• 10+ years of experience in Organizational Change Management (OCM).
• 8+ years of experience in Change Management / Organizational Transformation.
• Strong experience developing and executing change management frameworks for enterprise transformations.
• Experience conducting organizational readiness assessments and change impact assessments.
• Experience developing stakeholder management and engagement strategies, communication and adoption plans, and training and enablement strategies.
• Experience managing resistance and organizational barriers to change.
• Experience measuring adoption, engagement, and change effectiveness.
• Experience leading change management for enterprise AI and Generative AI initiatives.
• Experience promoting AI awareness and enterprise AI literacy.
• Experience supporting responsible and sustainable AI adoption.
• Experience partnering with AI Centers of Excellence to drive enterprise AI transformation.
• Experience translating AI transformation objectives into actionable change and adoption plans.
• Experience developing strategies to help employees understand and effectively adopt AI-enabled tools and processes.
• Experience monitoring AI adoption and user engagement metrics.
• Experience supporting business value realization from AI investments.
• Experience partnering with executive sponsors, senior leadership, business leaders, and project teams.
• Experience building strong relationships with stakeholders across the organization.
• Experience facilitating stakeholder workshops, alignment sessions, and change discussions.
• Experience communicating complex AI transformation concepts to technical and non-technical audiences.
• Experience securing leadership alignment and sponsorship for AI initiatives.
• Experience coordinating with cross-functional teams to ensure consistent change execution.
• Experience developing enterprise communication strategies and communication plans.
• Experience creating executive communications, employee communications, presentations, and engagement materials.
• Experience developing training and enablement content to improve user readiness.
• Experience delivering awareness sessions, workshops, and training programs.
• Experience tailoring communications and training based on stakeholder needs and change impacts.

Preferred Qualifications

• Prosci Change Management Certification.
• Experience with AI adoption and enterprise AI transformation.
• Experience supporting large-scale organizational transformation programs.
• Experience in healthcare environments.
• Experience supporting global enterprise transformations.
• Strong stakeholder management and executive communication experience.
• Strong analytical, facilitation, and problem-solving skills.

Ideal Candidate

Senior OCM professional with 10+ years of experience in organizational change and transformation. Proven experience leading change initiatives for large-scale enterprise programs. Strong understanding of AI adoption and AI-enabled business transformation. Excellent stakeholder management, communication, facilitation, and executive engagement skills. Capable of developing and executing end-to-end change strategies that drive measurable adoption and business outcomes.