Organizational Change Management Delivery Lead (Project Manager 1-20014325)

About the role

The PMO is seeking a dynamic, relationship-driven Organizational Change Management Delivery Lead and Project Manager to help lead modernization efforts, beginning with the statewide implementation of an electronic Newborn Screening System in collaboration with the ODH Public Health Laboratory and Ohio's birthing hospitals.

Responsibilities

• Guides hospitals across Ohio through planning, onboarding, training, and go-live processes related to the statewide implementation of an electronic Newborn Screening System.
• Collaborates with clinical teams, IT staff, vendors, and ODH Laboratory leadership to streamline workflows, resolve challenges, strengthen readiness, and ensure a smooth transition to the new system.
• Manages assigned health programmatic, implementation, and hybrid program/IT projects and sub-projects covering all phases of project management.
• Coordinates implementation planning, workflow analysis, readiness activities, pilot support, implementation scheduling, and post-implementation follow-up as appropriate for assigned projects.
• Documents implementation risks, workflow issues, stakeholder concerns, and recommended mitigation strategies.
• Sets up and coordinates stakeholder engagement and collaboration, including coordination with external implementation partners, healthcare providers, local agencies, laboratories, vendors, and other organizations participating in assigned implementation projects.
• Develops project timelines, implementation plans, readiness plans, communication schedules, issue logs, risk logs, and other planning documents.
• Conducts change impact assessments, including stakeholder identification, impact analyses, workflow assessments, implementation readiness evaluations, and change readiness evaluations.
• Produces key deliverables such as communication plans, implementation readiness plans, coaching plans, roadshows, training plans, stakeholder engagement plans.
• Evaluates success through stakeholder experience, implementation readiness, adoption, satisfaction, and project outcome metrics.
• Extensive statewide travel which may include frequent onsite implementation support and overnight stays.

Requirements

• 12 months experience in budgeting and calculating cost projections of program/projects.
• 12 months experience in project management (management & development of project/program requirements, design, development, testing/pilot, training & full scale implementation).
• Experience helping organizations adapt to new processes or systems in hospitals, laboratories, or other healthcare settings (e.g., conducting readiness assessments, workflow impact analysis, stakeholder engagement, communication and learning strategies, coordinating with vendors, and resolving issues during setup and go-live).
• Strong interpersonal and communication skills with the demonstrated ability to build trust, explain changes clearly, gather feedback, document issues, and support training or workflow improvements during implementation.

Skills

• Project Management
• Organizational Development
• Training

Benefits

This is an Exempt position, with a pay range of 15 on the E1 Exempt Pay Range Schedule.

Pay

$44.38

Schedule

Full-time

Work Hours

8am-5pm Monday-Friday

Primary Location

United States of America-OHIO-Franklin County-Columbus