Organization Development & Learning Coordinator

Location: 300 E. Market St., Louisville, KY 40202

Shift: First Shift (United States of America)

Summary

The Organizational Development Coordinator assists in supporting system‑wide organizational development and culture activities. Working independently, the coordinator performs a wide range of administrative and clerical duties to support the Organizational Development and Culture team, communicates with internal and external contacts, anticipates and resolves problems, and updates the supervisor on project status.

Responsibilities

• Provide administrative support to the Organizational Development and Culture team to ensure all programming is supported as needed.
• Prepare materials and send communications for classes and meetings.
• Coordinate in‑person training and meetings; support program managers and facilitators by ensuring materials are present, rooms and technology are properly set up, and on‑site challenges are resolved.
• Maintain records for team programming, including reporting from the Learning Management System (LMS) and Human Resource Information Systems (HRIS).
• Assist with office administration, including ordering supplies, maintaining copiers, and working with IT to address computer challenges.
• Support the coordination of meetings and corporate events.
• Maintain compliance with all company policies, procedures, and standards of conduct.
• Coordinate and complete assignments within aggressive deadlines to achieve workplace learning and performance goals, often with minimal oversight.
• Perform other duties as assigned.

Additional Responsibilities

• Demonstrate a commitment to service, organizational values, and professionalism through appropriate conduct and demeanor at all times.
• Maintain confidentiality and protect sensitive data.
• Adhere to organizational and department‑specific safety standards and guidelines.
• Work collaboratively and support the efforts of team members.
• Provide exceptional customer service and interact effectively with physicians, patients, residents, visitors, staff, and the broader health‑care community.

Requirements

• Bachelor’s Degree (required).
• One (1) year of administration or equivalent experience (required).
• Two (2) or more years of administration or equivalent experience (preferred).

Skills

• Strong organizational skills, including planning, scheduling, time management, and prioritization.
• Effective communication skills, including facilitation and public speaking.
• Strong training and teaching mindset.
• Ability to multi‑task effectively and handle interruptions while maintaining a positive attitude.
• Flexibility to pivot when organizational priorities change or emergent situations arise.
• Cultural competency – ability to work competently with people from various cultures.
• Professional image projection in in‑person and phone interactions.
• Proficiency in Microsoft Office.
• Working knowledge of HRIS and/or LMS platforms.
• Strong written and verbal language ability.
• Reasoning ability to make adjustments when issues or technology challenges arise.