Organ Surgical Recovery Coordinator (Looking for Paramedic, EMT or Medical Surgical Assistants)

About the role

Join our award-winning team and be part of an organization recognized as the Boston Business Journal's #3 Best Places to Work in 2026 and the Boston Globe's Top 100 Women-Led Businesses in Massachusetts from 2018-2025! Our mission to save and heal lives through organ and tissue donation unites our employees and inspires our work every day. New England Donor Services (NEDS) coordinates organ and tissue donation in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, the eastern counties of Vermont and Bermuda. Responsible for one of the largest of the 55 Organ Procurement Organizations (OPOs) that make up the nation’s donation system, NEDS works with over 200 hospitals and serves nearly 15 million people in our region, screening nearly 55,000 potential donor referrals annually. With nearly $150M in operating revenues, NEDS employs 399 clinical and non-clinical staff members throughout New England and across the country. Our vision is to be a leader in the development and implementation of strategies to increase the life-saving and life-enhancing gifts of organ and tissue donation through effective relationships with our clinical partners, donor families and the communities we serve.

Responsibilities

• Assist surgeons in the OR during organ recovery.
• Facilitate the organ preservation process, including the use of cutting‑edge mechanical perfusion devices.
• Independently perform recovery of corneas and heart valves for transplant from deceased donors.
• Arrange logistics for organ recovery: organize team transportation and communicate with NEDS and hospital staff.
• Contribute to life‑saving and life‑enhancing initiatives.

Qualifications

• Associate’s degree or minimum of 2 years professional experience.
• Medical terminology and clinical experience in a medical/healthcare field required.
• Aseptic technique preferred but not required.
• Excellent organizational skills and strong attention to detail.
• Basic computer skills including MS Office Suite and Outlook; ability to learn new internal NEDS systems required.
• Must be able to work long hours including overnights, holidays and weekends.
• Must live within a 60‑minute commute to Waltham, MA.
• Must be able to physically lift up to 50 pounds.
• Must be comfortable traveling on a small aircraft.
• Position requires travel to Waltham Headquarters and various hospitals throughout New England.

Benefits

• Generous paid time‑off program.
• Health, dental, vision, and mental health insurance coverage (including BCBS health and dental).
• 2× annual salary life insurance.
• Fertility benefits.
• Inclusive healthcare programs.
• Flexible spending account (FSA) options.
• 403(b) retirement plan with organizational contributions.
• Tuition reimbursement.
• Employee assistance program (EAP).
• Pet insurance.
• Working Advantage discounts program.
• Personal career and skill development opportunities.
• Corporate‑sponsored events such as the annual Blue & Green Walk, community volunteering, organization‑wide team‑building outings.
• Healthcare reimbursement account.
• Short‑term and long‑term disability coverage.

Schedule

• Full‑time position with 24‑hour on‑call shifts.
• Shifts begin at 8:00 am and end at 8:00 am.
• In a 6‑week (42‑day) period, you will be on‑call 28 days, which includes 8 weekend days and 20 weekdays.
• Expect to work overnights, holidays, and weekends.
• Interviewing and hiring for upcoming Summer 2026 New Hire Orientation classes.