Order Processing Admin

Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.

About the role

Harbinger Motors is looking for an Order Processing Admin to support our Distribution & Sales Planning team. This role is responsible for accurately processing and entering customer and dealer orders, coordinating templated email communications with internal and external stakeholders, and ensuring that all order-related paperwork is completed, accurate, and properly filed. This is a detail-oriented, process-driven role that keeps our order pipeline moving smoothly and our records audit-ready.

Responsibilities

• Process and enter incoming orders into internal systems accurately and in a timely manner
• Review order details for completeness and accuracy prior to entry; flag and resolve discrepancies
• Coordinate order-related email communications using established templates, ensuring the right stakeholders (dealers, upfitters, internal teams) are informed at each step
• Track order status and follow up proactively to keep orders moving through the pipeline
• Ensure all required order paperwork (contracts, confirmations, allocation and delivery documentation) is complete, correctly filed, and easy to retrieve
• Maintain organized, up-to-date digital filing systems in line with company recordkeeping standards
• Identify and escalate missing documentation or data gaps to the appropriate team member
• Support ad hoc reporting or data pulls related to order status and documentation

What Success Looks Like: Orders are entered accurately with minimal rework or correction; stakeholders receive timely, correctly templated communications at each stage of the order process; paperwork is complete and filed correctly, with nothing missing when audited or requested; Distribution & Sales Planning team members can rely on this role to keep the administrative side of order processing running without close oversight.

Qualifications

• 1+ years of experience in order processing, sales/administrative support, or a similar operations role
• Strong attention to detail and comfort working with structured data entry processes
• Proficiency with Google Workspace (Sheets, Docs, Gmail) and/or Microsoft Office
• Clear, professional written communication skills
• Ability to manage repetitive, high-volume tasks while maintaining accuracy
• Strong organizational skills and reliable follow-through on outstanding items
• Experience with CRM, ERP, or order management systems is a plus
• Experience in automotive, EV, or fleet/commercial vehicle industries is a plus but not required

Benefits & Perks

• Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
• Early-stage Stock Options
• Robust Retirement Savings (401k, HSA, FSA)
• Generous Paid Time Off (PTO) & Parental Leave
• Annual Vacation Bonus
• Wellness & Fertility Benefits
• Cell Phone Stipend
• Complimentary Meals & Stocked Kitchens

Pay

California Pay Range $23—$27 USD