Order Management Planner

This role maintains set inventory targets across all U.S. distribution facilities to ensure the highest possible level of customer satisfaction. Responsibilities include creating replenishment orders, communicating demand/supply changes, and providing excellent customer service.

Responsibilities

• Supply Management
  • Manage SKU/DC inventory levels to meet established targets, preventing stock-outs and overstock situations, especially during product transitions (promotional packaging, new items, and phase-out items).
  • Timely and accurate entry of replenishment orders for the customer via SAP.
  • Manage stock transfer processes between customer ship-to locations.
  • Monitor and adjust min/max inventory levels to satisfy days-on-hand targets.
  • Coordinate with Supply Planning colleagues on inbound shipments to 3PL providers and support RBNA inventory deployment strategy.
  • Partner with Demand Planning and Supply Planning teams to manage product transitions, including end-of-life and new product introductions for VMI customers.
  • Monitor and report on KPIs.
• Customer Service
  • Communicate with customers about product stocking levels and seasonal fluctuations to avoid stock-outs or out-of-code risks.
  • Conduct customer reviews to identify and implement opportunities for continuous improvement.
  • Provide weekly/monthly customer reporting (inventory levels, PO reports).
• Logistics / Transportation Planning
  • Create replenishment orders in full truckload quantities to minimize transportation costs and optimize truckload utilization.
  • Optimize case pick/cross-dock efficiency.
  • Support inventory deployment that balances supply chain and logistics targets.
  • Support project teams to increase port-direct shipments.

Requirements

• Analytics Leadership: 7+ years of progressive experience in supply chain analytics, business intelligence, or operations research, with at least 3 years in a leadership or supervisory role.
• Supply Chain Expertise: Deep understanding of end-to-end supply chain processes, including demand planning, supply planning, order management, logistics, and inventory management.
• Advanced Analytics: Ability to design KPIs, build predictive models, conduct statistical analysis, and translate complex data into actionable business insights.
• People Leadership: Proven track record of managing, developing, and inspiring analytical teams; experience conducting performance reviews and driving team engagement.
• Technical Proficiency: Advanced skills in SQL, Power BI/Tableau, Excel; experience with Python, R, or similar analytical programming languages preferred; hands-on experience with ERP systems (SAP IBP, SAP S/4HANA, Oracle, or similar).
• Process Improvement: Experience leading data-driven process improvement initiatives using Lean, Six Sigma, or similar methodologies.
• Business Partnering: Strong ability to work with cross-functional leaders, translate business requirements into analytical solutions, and influence decision-making through data storytelling.
• Change Management: Experience leading teams through transformation initiatives, system implementations, and organizational change.
• Excellent communication skills, with a focus on servicing important clientele and performing at exceptional levels of customer service.
• Strong follow-through and high caliber of professional interpersonal skills, with excellent analytical, conceptual, and communication abilities (both oral and written).
• Self-motivated team member who can drive resolution to issues with strong problem-solving skills.
• Experience with SAP ERP and APO SNP; EDI is a plus.
• Advanced user in MS Office Suite (Word, Excel, PowerPoint, Access, Visio).
• Bachelor’s degree in Supply Chain, Business, or a related field with an undergraduate statistical analysis or engineering focus preferred.

Pay

The base salary range for this position is $69,600 - $104,400 plus cash incentives. Actual salary offers may vary based on work experience.

Benefits

• Comprehensive Medical, Dental, and Vision Plans
• 401k Match
• Family Leave
• PTO & Paid Holiday Schedule
• Pet, Legal, and Life Insurance
• Tuition Reimbursement

Benefits listed may vary depending on the nature of your employment and/or work location.