Order Management Administrator

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Order Management Administrator located in Columbia, SC. Reporting to the Materials Planning Manager, the Order Management Administrator is responsible for routine order processing and serving as day-to-day customer interface.

What a Typical Day Looks Like

• Communicates order status to customer including initial committed ship dates (CSD's) and follow up on interim order changes.
• Release authorizations to shipping department to deliver product.
• Validates order configurations for manufacturability per customer's product rule sets.
• Validates material and capacity availability based on products ordered and in accordance with customer's requested ship dates.
• Resolve low level scheduling conflicts such as material and capacity availability issues.
• Cordination and communication of order expedite requests to production control- may include preliminary determination of material and capacity availability, lead-time restrictions, and modification of schedules within limited parameters.
• Runs routine reports in support of customer information requests and internal reporting requirements.
• Responsible for making sure work orders are released to manufacturing and authorizations for shipping are released in time to meet established goals for lead time, response time and committed ship dates.
• Provide support to quality function in resolution of customer incidents

Experience We’re Looking To Add to Our Team

• Typically requires a minimum of five years of related experience.
• Requires good organizational, follow-up and interpersonal skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to deal with problems involving several concrete variables in standardized situations.

Benefits

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps.