Order Fulfillment Processing Lead

As an Order Fulfillment Processor Lead, you will play an important part in leading the order fulfillment team by ensuring the picking, packing, and outbound auditing is processed within client SLAs. You’ll be working with products from some awesome clients that are heavily involved in the active lifestyle.

About the role

Success in this role means engaging interactions with the teams, a keen eye for attention to detail, strong organizational skills, and the ability to motivate and celebrate wins with your team. You will be on the front lines ensuring processes are accurately followed and KPIs are met.

Schedule

• Saturday to Wednesday
• Monday-Wednesday: 5:00am-1:30pm
• Saturday-Sunday: 4:00am-12:30pm

Pay

$21.50 per hour plus $3.00 shift differential.

Location

13169 Slover Ave, Fontana, CA 92335

Requirements

• Experience with a warehouse management system (WMS)
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with minimal direction, and be extremely detail-oriented
• Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
• Ability to be flexible and adapt to changing priorities
• 2+ years of prior experience in warehousing/light industrial; experience as a Lead is a plus
• Must make current Supervisor/Manager aware of your interest and have their approval prior to applying
• Proficient with Microsoft Office, specifically Outlook
• Must be 18 years or older
• Physical ability to carry out essential job functions, including but not limited to:
  • Lifting and carrying up to 50 lbs.
  • Walking and standing for extended periods
  • Climbing ladders/stairs
  • Working in elevated areas
  • Tolerating conditions such as dust, dirt, noise, odors, heat, and cold
• Bilingual (Spanish/English) preferred but not required

Responsibilities

• Oversee the training and cross-training of team members
• Lead and delegate a variety of order fulfillment tasks while working within SLA
• Collaborate with the Supervisor by planning labor requirements based on forecast and direction from the Client Services team
• Perform picking, packing, scanning, tagging, and other general warehouse duties
• Follow NRI safety rules, safety procedures, security protocol, and standard operating procedures (SOP)
• Keep work and storage areas in a safe, clean, and tidy condition at all times

Benefits

• Staff purchase program – wear the brands you love!
• Staff benefits plan – choose the benefits that are right for you!
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!