Order Fulfillment Lead

Essential Job Duties and Responsibilities

• Ensure zone is flowing smoothly by communicating effectively with team members, stockers and management
• Report personnel absences and other employee issues to Order Pulling Supervisor
• Perform the job duties of an Order Fulfillment Associate, including packing boxes with specific products as indicated by Pick-to-Light system
• Record production time for team members accurately and provide reports as needed
• Report product shortages to the Stocking Lead and ensure that bin checks are done daily
• Pick up and discard paper, packing/wrapping materials, empty cartons, and all trash/debris throughout work shift
• Work collaboratively with others throughout the Refurb Center and Distribution Center to achieve or exceed department objectives
• Follow all known safety procedures and utilize good operational, loss prevention and safety judgment always
• When appropriate, identify and communicate scheduling, assignment, and general process improvement recommendations to Order Pulling Supervisors

Related Competencies

• Coaching - Provides timely guidance and feedback to help others strengthen specific knowledge / skill areas needed to accomplish a task or solve a problem
• Planning and Organizing - Establishes courses of action for self and others to ensure that work is completed efficiently
• Quality Orientation - Accomplishes tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period
• Safety Awareness - Identifies and corrects conditions that affect employee safety; upholds and follows safety standards

Qualifications

• Must be at least 18 years of age and present state-required proof of age documents
• High school diploma or GED required
• At least one year of experience as a GameStop Order Fulfillment Associate required (Internal candidates only)
• At least one year of work experience in a distribution center environment required
• Must be able to lift and/or move boxes, totes and other objects weighing up to 10 pounds from a height of up to 6 feet
• Must be able to push boxes along mechanically assisted conveyor weighing up to fifty (50) pounds
• Must be able to stand, bend and/or lift items for up to 8 hours daily
• Minimum Qualifications, Job Skills, Abilities:
  • Working ability to effectively meet production goals with tight timelines and high-quality standards
  • Working knowledge of common business computer systems and applications; specifically, Microsoft Outlook, Word, and Excel on a Windows-based operating platform
  • Ability to communicate effectively with others using spoken and written English
  • Ability to understand and comply with all GameStop policies and procedures, including but not limited to, those related to attendance, safety, conflict of interest, confidentiality, honesty and ethical conduct