Order Fulfillment Coordinator

TransMedics, Inc. · Andover, MA · 2 wk ago

OTHR$23.94–$29.9/hrFull-time

Process all internal and external orders in a timely manner
Prepares TransMedics products for shipment to US and International customers
Works in tandem with QC to ensure finished goods are inspected prior to shipment
Sends shipping confirmation emails, and tracking information to customers, finance and sales
Makes deliveries to the laboratory
Escalates backorders as needed
Performs cycle counts
Assists in maintaining a clean, organized warehouse environment at all times

High school degree or equivalent
Minimum of 5 years’ experience working in a stockroom/warehouse
Strong computer skills including a proficiency in Microsoft Office, spreadsheets and word processing
Must have experience working with MRP/ERP systems (QAD, Oracle or SAP)
Must be able to attain and maintain a DOT/IATA Hazardous Material Certificate
Must be willing to work mandatory overtime
Must have a valid ID driver’s license and be willing to travel to our off-site storage warehouse
Must be able to operate a forklift truck after successful completion of in-house training

Associates Degree
Outstanding written and verbal communication skills; able to work collaboratively and build rapport with internal and external contacts
Strong work ethic with demonstrated ability to work calmly and professionally in a fast-paced, dynamic environment
Demonstrated ability to follow written instructions and procedures with limited supervision
Excellent customer/vendor facing skills
Highly detail oriented with strong organizational skills
Demonstrated analytical skills and ability to identify, prioritize and resolve issues as they arise, knowing when to escalate issues appropriately

Physical capabilities associated with packing, Shrink-Wrapping, and strapping pallets
Lifts a minimum of 50 lbs. without assistance

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