Order Fulfillment Coordinator

Responsibilities

• Create and manage daily order batches
• Process backorders, replacements, and RMAs
• Cook up shipments and monitor tracking updates
• Handle UPS claims and call tag requests
• Import and maintain purchase orders
• Review and process Shopify orders, including fraud review
• Respond to replacement and order-related emails
• Maintain order cancellation and checkout records
• Ensure timely shipment of orders across multiple sales channels
• Work closely with team members to meet daily operational deadlines

Qualifications

• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Excellent time management and communication skills
• Experience with order processing, shipping, or customer service preferred
• Basic computer proficiency and ability to learn new systems quickly