Order Clerk II

About the Role

This position involves order fulfillment, stockroom management, and related duties in a contract setting, requiring adherence to agency policies, safety procedures, and customer specifications.

Responsibilities

Essential Functions

• Comply with all Agency policies and procedures and follow contract specifications
• Promptly respond to all calls or messages from supervisor or designated representative
• Fill shipping or transfer orders for goods from stored merchandise in accordance with requests and instructions
• Comply with filling orders in accordance with specifications on sales slips, customer orders, or other instructions
• Maintain records of outgoing orders
• Track items filled or omitted
• Requisition additional stock
• Report supply shortages to supervisor
• Maintain stockroom
• Operate a forklift safely, efficiently and in limited space areas
• Attend work regularly according to assigned work schedule
• Work a flexible schedule as required
• Comply with uniform dress code and personal hygiene standards
• Comply with all security procedures
• Wear ID badge(s) at all times while performing work under this Contract
• Attend and participate in in‑service training, staff meetings, and other activities to facilitate professional development
• Work cooperatively with others in a positive, enthusiastic, respectful and courteous manner

Secondary Functions

• Perform inventory
• Clean and maintain equipment
• Keep records and provide requested reports
• Perform other duties and tasks as needed
• Duties, responsibilities, and tasks may change at any time with or without notice

Requirements

• Physical abilities: sit, stand, and walk for long periods; go up and down stairs; reach above the head, bend, kneel, stoop; lift, carry, and push over 50 lb regularly; work in dusty spaces or adverse weather; see details on the floor, above the head, or on surfaces
• Valid driver’s license from state of residence, valid for at least 3 years
• If driving a 15‑passenger van, must be at least 25 years old
• Acceptable driving record as determined by the Agency’s insurance carrier and Chimes DC policies
• Designated as essential personnel; may be required to remain on site or report during institutional emergencies

Qualifications

• High school diploma or equivalent
• Knowledge of typing, filing, and office procedures and routines
• Knowledge of Computerized Maintenance Management Systems (CMMS) such as MAXIMO, SAMS, TAMS, JAMS
• Minimum of four (4) years’ experience in order fulfillment

Skills

• Work with limited direct supervision
• Complete assignments without assistance
• Maintain constant alertness and prioritize safety
• Follow directions and stay focused on tasks
• Make decisions and solve problems
• Organize, stay flexible, and deliver quality service
• Prioritize and manage multiple tasks effectively
• Analyze data and recommend corrective actions
• Manipulate numbers
• Report problems and convey information clearly
• Read, write, and speak English proficiently
• Use a computer for data input and information retrieval
• Maintain and submit reports, logs, and paperwork promptly
• Use and care for equipment and cleaning supplies properly
• Notice and report changes in workspace conditions
• Complete tasks timely despite interruptions
• Attend work regularly according to schedule and company policies
• Work a flexible schedule as required
• Participate in training and work‑related meetings
• Interact with others in a positive, enthusiastic, respectful, and courteous manner
• Comply with all building, security, and company policies and procedures

Benefits

• Medical insurance plans starting at $6.90/month
• Employer‑paid Life Insurance + AD&D