Oral Surgery Front Desk Assistant
Friendly Dental Group · Charlotte, NC · 2 wk ago
On-siteAdministrative$19–$23/hrFull-time
Responsibilities
- Greet patients and provide a positive front desk experience
- Answer phones and respond to patient questions professionally
- Schedule oral surgery consultations, procedures, and follow-up appointments
- Verify dental and medical insurance benefits
- Review treatment plans, financial estimates, and payment options with patients
- Collect payments and post patient balances as needed
- Coincide referrals and communicate with general dental offices
- Confirm appointments and help manage the daily schedule
- Maintain accurate patient records and update demographic/insurance information
- Aid with pre-operative and post-operative instructions as directed
- Support the oral surgery team with administrative tasks as needed
- Help ensure smooth patient flow and excellent communication throughout the office
Qualifications
- Minimum 1 year of dental front desk experience
- Oral surgery or specialty dental experience is a plus
- Experience with dental insurance verification and treatment coordination preferred
- Strong communication and customer service skills
- Ability to stay organized in a busy clinical environment
- Comfortable discussing financial information with patients
- Professional, dependable, and team-oriented
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Paid time off
Schedule
Monday through Friday Daytime hours 8-hour shifts