Oracle Utilities - Automation Lead

About the role

We Are Accenture's Oracle practice, and we make the new happen now. Every day, we imagine the future and bring it to life using design thinking, agile development methodologies, and new smart tech like IoT, automation, and AI. We even built our own platform, myConcerto, that mixes the best parts of Accenture and Oracle to help companies come into their own as digital leaders.

Ready to find genius answers to seriously hard business challenges and work with some of the best? Come join a team that feels personal even though it's over 54,000 strong. As a Global Cloud Elite and Platinum member of the Oracle Partner Network with over 145 awards, we're proud the industry is taking notice of our work, too.

Responsibilities

• Define and lead the automation strategy for the NFG IT Transition program, identifying and prioritizing automation opportunities across hypercare operations, business processes, and ongoing IT support workflows.
• Design, build, and deploy automation solutions using RPA tools (e.g., UiPath, Automation Anywhere, Power Automate), AI agents, and scripting (Python, Shell, PowerShell) to streamline utility business and operations processes.
• Lead a team of automation engineers and analysts, setting delivery priorities, reviewing solution designs, and ensuring quality and maintainability of automation assets.
• Collaborate with Oracle Utilities functional leads, infrastructure teams, and business stakeholders to identify manual, high-volume, or error-prone processes suitable for automation.
• Build automation solutions that support hypercare operations including batch monitoring, defect triage workflows, incident ticket routing, data validation routines, and status reporting.
• Establish automation governance standards including solution documentation, version control, testing protocols, and operational handoff procedures.
• Manage the automation delivery pipeline — from opportunity assessment and business case through build, test, and production deployment — ensuring traceability and stakeholder alignment.
• Identify opportunities to apply AI-powered agents and intelligent automation to enhance Oracle Utilities support and operational readiness workflows.
• Report automation delivery progress, realized benefits, and pipeline status to program leadership on a regular cadence.

Requirements

• Minimum 6 years of experience designing and delivering automation solutions using RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism, or Power Automate) in enterprise or utility environments.
• Minimum 4 years of experience in a lead or manager role overseeing automation delivery teams, including solution design review, resource management, and stakeholder engagement.
• Minimum 3 years of experience developing automation or scripting solutions using Python, Shell, or PowerShell in a technology delivery or IT operations context.
• Bonus Points: RPA platform certification (UiPath, Automation Anywhere, Microsoft Power Automate, or equivalent).
• Experience automating processes within or around Oracle Utilities applications (CC&B, C2M, CCS, WACS, or equivalent).
• Familiarity with utility industry operations including billing runs, meter-to-cash workflows, batch scheduling, or field service processes.
• Experience with test automation frameworks (e.g., Selenium, Tosca) in addition to RPA and scripting.
• Exposure to AI/LLM-powered agent frameworks (e.g., LangChain, Microsoft Copilot Studio, or equivalent) applied to enterprise process automation.
• Minimum 2 years of experience delivering automation in support of hypercare, IT operations, or system stabilization programs following a major enterprise system go-live.
• Minimum 1 year of experience applying AI agents, intelligent automation, or machine learning-assisted workflows to business process or IT operations use cases.
• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6 years' work experience.

Qualifications

• Minimum 6 years of experience designing and delivering automation solutions using RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism, or Power Automate) in enterprise or utility environments.
• Minimum 4 years of experience in a lead or manager role overseeing automation delivery teams, including solution design review, resource management, and stakeholder engagement.
• Minimum 3 years of experience developing automation or scripting solutions using Python, Shell, or PowerShell in a technology delivery or IT operations context.
• Bonus Points: RPA platform certification (UiPath, Automation Anywhere, Microsoft Power Automate, or equivalent).
• Experience automating processes within or around Oracle Utilities applications (CC&B, C2M, CCS, WACS, or equivalent).
• Familiarity with utility industry operations including billing runs, meter-to-cash workflows, batch scheduling, or field service processes.
• Experience with test automation frameworks (e.g., Selenium, Tosca) in addition to RPA and scripting.
• Exposure to AI/LLM-powered agent frameworks (e.g., LangChain, Microsoft Copilot Studio, or equivalent) applied to enterprise process automation.
• Minimum 2 years of experience delivering automation in support of hypercare, IT operations, or system stabilization programs following a major enterprise system go-live.
• Minimum 1 year of experience applying AI agents, intelligent automation, or machine learning-assisted workflows to business process or IT operations use cases.
• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6 years' work experience.

Skills

• Strong understanding of RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism, Power Automate).
• Experience with AI-powered agents and intelligent automation.
• Knowledge of utility industry operations and processes.
• Proficiency in Python, Shell, or PowerShell scripting.
• Experience with test automation frameworks (e.g., Selenium, Tosca).
• Ability to manage and lead automation projects.

Benefits

• Annual salary range: $132,500 to $302,400 based on location.
• Market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage.
• 401(k) plan.
• Bonus opportunities.
• Paid holidays.
• Paid time off.

Pay

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.

Schedule

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.