Oracle Utilities - Automation Lead

About the role

We are looking for a senior automation strategist and hands-on delivery leader to join our team. You will define and lead the automation strategy for the NFG IT Transition program, design, build, and deploy automation solutions, and collaborate with various stakeholders.

Responsibilities

• Define and lead the automation strategy for the NFG IT Transition program
• Identify and prioritize automation opportunities across hypercare operations, business processes, and ongoing IT support workflows
• Design, build, and deploy automation solutions using RPA tools, AI agents, and scripting
• Lead a team of automation engineers and analysts, setting delivery priorities, reviewing solution designs, and ensuring quality and maintainability of automation assets
• Collaborate with Oracle Utilities functional leads, infrastructure teams, and business stakeholders to identify manual, high-volume, or error-prone processes suitable for automation
• Build automation solutions that support hypercare operations including batch monitoring, defect triage workflows, incident ticket routing, data validation routines, and status reporting
• Establish automation governance standards including solution documentation, version control, testing protocols, and operational handoff procedures
• Manage the automation delivery pipeline — from opportunity assessment and business case through build, test, and production deployment — ensuring traceability and stakeholder alignment
• Identify opportunities to apply AI-powered agents and intelligent automation to enhance Oracle Utilities support and operational readiness workflows
• Report automation delivery progress, realized benefits, and pipeline status to program leadership on a regular cadence

Requirements

• Minimum 6 years of experience designing and delivering automation solutions using RPA platforms in enterprise or utility environments
• Minimum 4 years of experience in a lead or manager role overseeing automation delivery teams, including solution design review, resource management, and stakeholder engagement
• Minimum 3 years of experience developing automation or scripting solutions using Python, Shell, or PowerShell in a technology delivery or IT operations context

Qualifications

• Bachelor's degree or equivalent (minimum 12 years' work experience)

Skills

• RPA platform certification (UiPath, Automation Anywhere, Microsoft Power Automate, or equivalent)
• Experience automating processes within or around Oracle Utilities applications (CC&B, C2M, CCS, WACS, or equivalent)
• Familiarity with utility industry operations including billing runs, meter-to-cash workflows, batch scheduling, or field service processes
• Experience with test automation frameworks (e.g., Selenium, Tosca) in addition to RPA and scripting
• Exposure to AI/LLM-powered agent frameworks (e.g., LangChain, Microsoft Copilot Studio, or equivalent) applied to enterprise process automation
• Minimum 2 years of experience delivering automation in support of hypercare, IT operations, or system stabilization programs following a major enterprise system go-live
• Minimum 1 year of experience applying AI agents, intelligent automation, or machine learning-assisted workflows to business process or IT operations use cases

Benefits

Our benefits package includes medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

Pay

Annual salary range: $132,500 to $302,400

Schedule

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.