Oracle Health Federal Senior Learning Consultant

About the role

Join Oracle Health Consulting as a Senior Learning Consultant and contribute to one of the largest electronic health record (EHR) modernization initiatives supporting our Federal customers. In this role, you will design, deliver, and evaluate learning programs that prepare users and teams for successful adoption of Oracle Health solutions. You will work closely with learning leaders, subject matter experts (SMEs), and cross-functional partners to identify learning needs, deliver effective training, assess performance, and continuously improve the learner experience.

The ideal candidate brings significant experience in EHR training and delivery, adult learning, coaching, and performance improvement and is comfortable delivering training in dynamic customer environments. This position requires the flexibility to travel up to 100% based on customer and project needs.

Responsibilities

• Design, develop, and deliver engaging instructor-led and virtual training programs for a variety of audiences and skill levels.
• Deliver EHR training in support of deployments, go-lives, ongoing adoption, and other customer initiatives.
• Facilitate train-the-trainer programs, mini-certifications, workshops, and other learning experiences.
• Apply adult learning principles and instructional best practices to create effective and engaging learning experiences.
• Adapt training delivery and content based on learner needs, business requirements, and customer environments.
• Provide coaching and guidance to trainers and learners to strengthen knowledge, confidence, and performance.
• Assess trainer and learner performance and provide actionable feedback to improve effectiveness.
• Conduct observations, one-on-one coaching sessions, and performance assessments.
• Identify knowledge and skill gaps and recommend targeted learning interventions.
• Monitor training outcomes and use findings to drive continuous improvement.
• Partner with SMEs and other stakeholders to develop and maintain training resources for evolving business and customer needs.
• Support ongoing learning initiatives that reinforce knowledge and prepare teams for changes to systems, processes, and workflows.
• Maintain and update learning materials to ensure content remains accurate, relevant, and aligned with program objectives.
• Promote effective knowledge transfer across learning teams and customer stakeholders.
• Partner with cross-functional teams to align learning programs with project, customer, and organizational objectives.
• Communicate training progress, performance trends, risks, and improvement opportunities to leadership and key stakeholders.
• Build productive relationships with customers, SMEs, project teams, and other learning professionals.
• Collaborate with external partners as needed to support third-party training and learning solutions.
• Analyze learner performance, feedback, and training data to evaluate program effectiveness.
• Track key performance indicators, including learner satisfaction, completion rates, knowledge attainment, and skill improvement.
• Use data and learner feedback to recommend improvements to training content, delivery methods, and learning strategies.
• Provide clear reporting and insights to stakeholders regarding learning outcomes and areas requiring additional support.
• Support learning and change management strategies that promote successful adoption of Oracle Health solutions.
• Identify opportunities to improve learning processes, tools, and delivery approaches.
• Help teams and customers navigate changes associated with technology implementations, deployments, and go-live activities.

Requirements

• A Bachelor's degree in Learning and Development, Business, Management, Healthcare Administration, or a related field, or equivalent relevant experience.
• 5+ years of experience in training, learning and development, instructional delivery, or a related field.
• Demonstrated experience delivering electronic health record (EHR) training.
• Experience developing training programs, conducting needs assessments, and evaluating learner or trainer performance.
• Strong knowledge of adult learning principles and effective instructional techniques.
• Experience coaching, mentoring, and providing performance feedback.
• Demonstrated ability to communicate complex concepts clearly to audiences with varying levels of technical knowledge.
• Strong analytical skills with the ability to use data and feedback to improve learning outcomes.
• Experience collaborating effectively with cross-functional teams, SMEs, leadership, and customer stakeholders.
• Strong communication, presentation, facilitation, and interpersonal skills.
• Proficiency with Microsoft Office products and related business applications.
• Demonstrated competencies in leadership, collaboration, adaptability, problem-solving, and customer focus.
• Ability to work irregular hours as needed and as permitted by applicable local regulations.
• Ability and willingness to travel up to 100% based on customer and project requirements.
• Must be a U.S. citizen and able to obtain a Public Trust clearance after hire.

Preferred Qualifications

• Experience delivering training for Oracle Health/Cerner or other enterprise EHR solutions.
• Experience supporting large-scale EHR implementations, deployments, and go-live activities.
• Experience developing and facilitating train-the-trainer programs.
• Experience applying data-driven approaches to learning and performance improvement.
• Familiarity with Learning Management Systems (LMS), virtual learning platforms, and digital learning tools.
• Experience supporting Federal healthcare customers or large, complex healthcare organizations.
• Demonstrated experience delivering training in high-travel, customer-facing environments.

Pay

Hiring range in USD from: $71,200 - $166,100 per year. May be eligible for bonus and equity.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Flexible Vacation for eligible employees assigned to a salaried (non-overtime eligible) position
• Accrued Vacation for other eligible employees (13 days annually for the first three years, 18 days annually thereafter; prorated for part-time employees working 20-34 hours per week)
• 11 paid holidays
• 72 hours of paid sick leave upon date of hire, refreshing each calendar year (unused balance carries over up to a maximum cap of 112 hours)
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner, and pet insurance