OR Support Secretary
Brown University Health · Providence, RI · 1 wk ago
Administrative$21.09–$22.04/hrFull-time
Summary
Under general supervision, this position coordinates the flow of patients, providers, and OR personnel through the ORs. Responsibilities include answering telephones, taking and relaying messages, coordinating OR cases, and maintaining records.Responsibilities
- Answers telephone and uses appropriate telephone techniques and proper identification.
- Takes and relays messages for physicians and OR personnel, provides paging services to residents and physicians, and serves as a communication contact for the OR (e.g., receiving updated laboratory reports).
- Reviews the surgery schedule and notifies the nursing unit of the patient and surgery time.
- Notifies the physician and support medical team of the surgery time. Dispatches Orderlies to transport the patient from the nursing unit to the OR.
- Covers the assignment of OR cases to the rooms, notifying OR personnel of changes in the surgery schedule, delays, and the like.
- Notifies appropriate nursing personnel of changes in the OR schedule, as well as, support departments such as Anesthesia, Perfusion, and the like.
- Contacts physician’s offices in order to inform them of assigned surgery times.
- Covers the transportation of patients from the OR to recovery areas by notifying Orderlies to transport patients and verifying availability of appropriate transportation vehicles.
- Maintains records of all cases processed and assists in generating activity statistics, assists in updating patient profiles, and performs other duties as assigned.
- Orders and stocks needed paperwork and office supplies in all perioperative clerical areas.
- Orders and stocks dietary goods in all perioperative areas.
- Performs other duties as assigned.
Minimum Qualifications
- A High School Diploma or equivalent.
- The interpersonal skills necessary to interface effectively with physicians, OR personnel, and others.
- A high degree of customer service skills is required.
- A knowledge of basic medical terminology in order to be familiar with OR procedures, laboratory tests, etc.
- Proficient computer skills.
- The ability to learn department software in order to enter and access information.
- One to three months of job-related experience (including orientation) is required.