OR Scheduler

Key Responsibilities

• Answer incoming calls in a timely and professional manner.
• Responds as a receptionist to patient, staff, physician, and visitors and other departments.
• Relays messages and coordinates information exchanges demonstrating professional telephone etiquette and interpersonal communication skills.
• Make outgoing calls to patients and physicians as needed to schedule appointments and or obtain updated/corrected order information.
• Schedules all patients for, surgical procedures through the applicable scheduling module (i.e. Meditech).
• Maintains knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time.
• Select the correct patient medical record number consistently.
• Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available.
• Utilize appropriate method/tool to communicate with Patient Access Staff and other facility departments as necessary.
• Organize and file medical information reports, maintains the patient throughout record, assembles and copies records and other necessary paperwork for transfers and discharges to other units or outside facilities.
• Arranges discharges by entering information in computer system and patient transporter services.
• Edit medical accounts to appropriate status per guidelines.
• Receive, maintain, and index physician orders guidelines.
• Attends in-service presentations, and completes mandatory education.
• Orders supplies on a weekly basis as directed; maintain unit inventory of chart and office supplies in Nursing Station and Physician Work Rooms.
• Maintain equipment and update work order system as needed.
• Assembles and maintains a supply of admission and discharge paperwork for future admissions and discharges.
• Operates office equipment such as computers, fax machines, phone systems, copy machines, scanners and label printers.
• Participates in process improvement initiatives.

Requirements

• Formal Education: High School Diploma or GED required.
• Work Experience: 1 to 2 years of related experience preferred.
• Required Licenses, Certifications, Registrations: N/A

Full Time Benefits

• Eligible to participate in a number of PMC-sponsored benefits, including:
• Benefits Start on Day 1
• Health, Dental and Vision Insurance
• 403(b) Retirement Program
• Tuition Reimbursement/Educational Assistance
• EAP, Flex Spending, Accident, Critical and Other Applicable Benefits
• Annual Accrual of 152 Personal Leave Bank (PLB) Hours