OR Scheduler

About the role

The OR Scheduler works under the supervision of leadership to schedule outpatient and inpatient procedures to be completed in the Operating Room and areas requiring Anesthesia assistance. This process includes maintaining OR block utilization, selecting proper procedure cards, and scheduling pre-op testing, and coordinating with other departments. Provides administrative services to the perioperative area, along with customer service to both internal and external customers. This position has no direct physical contact with patients.

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care. Mosaic has a wide array of benefits to meet each employee’s individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

Responsibilities

• Receives calls and/or in-person requests from providers, clinics, clinical personnel and patients to schedule and/or reschedule procedures and Pre-Admission testing.
• Receives calls from patients and/or their representatives regarding PAT appointments and times.
• Provides exceptional customer service skills (oral, written, and visual communications).
• Schedules and coordinates surgical procedures and Pre-Admission testing for all surgical patients, coordinating various resources such as providers, rooms, equipment, etc.
• Verifies correct medical record number and records patient information to maintain accurate patient identification.
• Assists providers, clinics, or other clinical personnel in finding available time, and/or maintaining proper block utilization with previously scheduled procedures.
• Gathers necessary information to assist in meeting urgency classification.
• Selects the appropriate surgical procedure cards to ensure the necessary supplies and instrumentation are available to the surgical team.
• May adjust procedure times to accurately reflect the time each procedure will take and to facilitate utilization of block requirements in the daily surgical schedule.
• Notifies the appropriate management when scheduled procedures will require special implants, supplies, and/or the coordination of clinical personnel.
• Provides administrative services to the perioperative service line.
• Maintains electronic tracking of staffing, scheduling, attendance records and provides this information to the Director or Associate Director.
• Directs sales representatives and students to the appropriate personnel and/or location.
• Coordinates the radiation safety monitoring system.
• Orders office supplies for department use.
• Other duties as assigned

Requirements

• Education: H.S. Diploma - Required; Completion of Medical Terminology or recommend within the first year of employment - Preferred
• Work Experience: 1 Year - Experience in Admissions or ancillary service department - Required; Clinical experience - Preferred
• Licenses and Certifications: Upon Hire -