OR Project Lead, Environmental Services

About the Role

This role focuses on support services functions, including environmental services, to ensure all required activities are completed in a timely manner and meet the organization's quality standards. The position performs Environmental Services duties, coordinates daily tasks, supervises housekeeping employees in the absence of the supervisor, and ensures a clean, safe environment. This role also covers shift positions during scheduling constraints and assists with various administrative and operational tasks.

Responsibilities

• Completes weekly projects as designated by the supervisor.
• Coordinates all project work assigned by management for shift(s) and communicates progress with other shift leads.
• Reports equipment problems to supervisor and ensures employees are properly equipped.
• Follows proper procedures concerning infection control, chemical control, hazardous waste disposal, and handling.
• Follows proper work safety practices and body mechanics.
• Performs beginning and end of shift check-in and rounds through the facility.
• Operates heavy-duty electrical equipment: wet vacuums, extractors, buffers, floor machines, auto scrubbers, upholstery machines, pressure washers, and upright vacuums.
• Participates in accurate inventory and record-keeping concerning laundry services.
• Communicates supply needs to the manager.
• Performs additional duties such as marking linen, cleaning linen areas, washing/drying mops, rags, lab coats, cubicle curtains, and kitchen linens.
• Sets up furniture, distributes and sets up audio-visual equipment, and performs general cleaning before or after functions.
• Successfully completes competency assessments.
• Answers questions concerning policies and procedures in the work environment.
• Works in open positions to ensure adequate coverage throughout the facility.
• Allocates resources to provide coverage across the facility.
• Conducts quality assurance inspections and ensures corrective action based on minimum QA scores.
• Coordinates and executes small furniture moves and room setups in a timely manner.
• Conducts monthly employee safety committee meetings and department safety inspections.
• Maintains composure and professionalism during difficult situations.
• Assists in the supervision of housekeeping employees in the absence of the supervisor.
• Performs room inspections, coordinates scheduled floor care, shift lineup coverage, inter-department customer relations, and supervision of bed tracking.

Requirements

• One (1) year of related experience.

Preferred Qualifications

• High school diploma or equivalent.
• Three (3) years of related experience, preferably in a hospital setting.
• Bilingual.

Skills & Abilities

• Ability to effectively communicate in English verbally and in written format.
• Ability to read and understand procedures and directions in English.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing environment.
• Exhibits initiative, responsibility, flexibility, and leadership.
• Ability to use working knowledge of environment and equipment to meet established objectives.
• Ability to interact with hospital staff, visitors, and patients in a friendly, cooperative manner.

Physical Requirements

• Standing, walking, bending, and stretching for the majority of the shift.
• Ability to push heavy loaded carts and lift between 30-60 lbs.
• Occasional climbing of ladders.
• Frequent exposure to dirt, dust, blood, body waste, and contaminated waste.
• Exposure to climate conditions when depositing trash in the compactor.
• Possibility of cuts and needle punctures.
• Occasional exposure to hazards which may cause serious injury/illness (e.g., T.B., hepatitis, rodent bites).
• Requires manual dexterity using fine hand manipulation to operate prescription medications and computer keyboards.

Benefits

• Competitive salaries and benefits that start on day one.
• 403(b) retirement plan with company match.
• Tuition reimbursement.
• Free on-campus parking.
• Career growth opportunities.
• Guaranteed hours and set schedule.

Pay

Pay Range: $17.00 - $20.02 per hour.

Schedule

• 40 hours per week.
• 3:00 PM - 11:30 PM.
• Every other weekend (Saturday-Sunday) and every other holiday required.

About Lowell General

For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a four-time Magnet®-recognized community hospital. As part of Tufts Medicine, our team of over 3,000 dedicated care providers offers complete, connected care when and where patients need it most. Lowell General Hospital achieved its fourth Magnet designation in March 2025, recognizing excellence in nursing care and the highest level of patient-focused care.