OR - Inside Sales Representative - Industrial Distribution - Tualatin, OR

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control, and life sciences companies.

About the role

In this position, you will:

• Provide excellent customer service by answering incoming customer calls, solving problems, entering orders, and completing follow-up procedures
• Maximize customer contact on the phone by turning product inquiries into orders; suggest accessories or replacement items to customers
• Write bids and quotations when appropriate and perform follow-up procedures
• Document all customer contact and sales activities in the ACS system
• Communicate with Outside Sales to ensure excellent account management and customer service for new and existing customers
• Support Outside Sales in implementing sales and marketing plans
• Keep current on Ryan Herco Flow Solutions products
• Attend product and sales training meetings as required
• Update and maintain database

Requirements

• 2+ years of proven sales and/or customer service experience
• Address customer concerns, demonstrate empathy, and consistently move the customer toward commitment
• Excellent people skills; interacts effectively and works productively with a wide range of people
• Organized and detail-oriented
• Fast learner with the ability to grasp new concepts
• Persuasive, amiable, self-motivated, and goal-oriented
• Excellent written and oral communication skills
• MS Office (i.e., Word, Excel) savvy
• Must be able to type 40 WPM

Benefits

• Competitive pay
• Comprehensive benefit plan including medical, dental, and vision insurance
• Vacation, sick leave, and holiday pay
• Floating holiday
• Life insurance
• Tuition reimbursement
• 401(k) with Company match
• Opportunity for career advancement; we promote from within and value employees who contribute to our company’s growth