Optometrist-Knoxville, TN-LensCrafters

About the role

LensCrafters is seeking a full‑time Associate Optometrist who will lead the organization by delivering the brand promise, providing high‑quality optometric care, and driving practice growth through collaboration with the Manager on Duty (MOD), Store Management Team (SMM) and staff. The role involves exceeding key performance indicators, serving as a brand ambassador, and ensuring patients receive exceptional service and clinical care.

Responsibilities

• Ensure executional excellence and winning results in partnership with the MOD and store team.
• Manage KPIs with strong competency and high accountability.
• Promote the LensCrafters brand as the leading optical provider in the community.
• Act as a stakeholder to all leaders within the organization and local market.
• Place patients/customers first and deliver excellent service.
• Exceed expectations on all KPIs.
• Provide unsurpassed patient service by guiding staff through the service process, including addressing visual lifestyle needs, recommending eyewear, explaining exam steps, and using visual aids.
• Communicate the importance of annual eye exams and schedule follow‑up appointments.
• Conduct all services in accordance with protocol and accepted standards of care.
• Ensure accurate diagnosis and appropriate recommendations.
• Establish positive doctor‑patient relationships.
• Leverage technology to enhance patient experiences.
• Maintain office systems and a safe working environment.
• Maintain state licensure in good standing and fulfill continuing education requirements.
• Provide training and guidance to team members using company programs.
• Deliver clear, motivating, and constructive feedback to associates.
• Foster a positive culture aligned with corporate values, recognizing individual motivations.
• Encourage associate decision‑making at the level closest to the patient.
• Maximize partnerships through leadership, participation, and involvement.
• Take pride in the appearance of the office.

Qualifications

• Doctor of Optometry (OD).
• Commitment to quality patient care.
• Knowledge of current optometric theory and technology.
• Strong communication and listening skills.
• Problem‑solving ability.
• Solid organizational skills.
• Maintain state licensure in good standing and meet continuing education requirements.

Benefits

• Health care coverage.
• Retirement savings plan.
• Paid time off / vacation.
• Employee discounts.
• Competitive bonus and/or commission plan as part of a total rewards package.

Pay

Employee pay is determined by geography, experience, qualifications, skills, and local minimum wage requirements, with the possibility of a competitive bonus and/or commission plan complementing a first‑class total rewards package.